topic Re: AuthenticateRequest Took a Long Time to Execute in Dynatrace API

AuthenticateRequest Took a Long Time to Execute

josh_monreal — Tue, 25 May 2021 10:45:47 GMT

The REST API application that we have connects to a WCF web service to get some information. Overall the performance between the two is seamless, however there are random requests that takes a long time to be completed. An example is this one.

From what I can understand here, the HandleRequest inside AuthenticateRequest (I think this is located in the Global.asax file) took 25.4 seconds to run. Why was this the case? Is this more of an IIS issue?

Re: AuthenticateRequest Took a Long Time to Execute

ChadTurner — Mon, 08 Jun 2020 12:20:48 GMT

are you able to check out the method hotspots? This will help us understand why there is a long execution time, was it the network, host, cpu, wait time and so on.

Re: AuthenticateRequest Took a Long Time to Execute

josh_monreal — Mon, 08 Jun 2020 14:22:36 GMT

Hi @Chad T., I was able to identify the method that was causing the slowness using the method hotspots. Thank you for the help!

Re: AuthenticateRequest Took a Long Time to Execute

ChadTurner — Mon, 08 Jun 2020 14:28:33 GMT

Happy to hear that! you're very welcome! Feel Free to reward points as desired 🙂

Re: AuthenticateRequest Took a Long Time to Execute

josh_monreal — Mon, 08 Jun 2020 14:42:18 GMT

I only have 11 points but I gave all to you. 🙂

Re: AuthenticateRequest Took a Long Time to Execute

ChadTurner — Mon, 08 Jun 2020 14:50:02 GMT

Well thank you for being so generous Josh! Every little bit counts! Stay Safe and Stay Healthy!