topic Re: user impact for unexpected low load in Alerting

user impact for unexpected low load

sorin_zaharov — Wed, 19 May 2021 08:02:33 GMT

Hi all,

I'm curious and the documentation does not give any details. How is impacted users metric calculated for low traffic events/problems? We're extracting events thorugh the API and would like to know what affectedUserActions value really mean? How is this calculated?

Thanks!

Re: user impact for unexpected low load

nj_njoku — Fri, 30 Jan 2026 10:38:24 GMT

Hi Sorin,

The affectedUserActions value is the expected user action/min value at that given time as baselined by Dynatrace. So if the expected value for actions/min drops below the threshold set of X% of the expected value (default is 50% unless configured with a custom value), Dynatrace will display that expected value as the value for affectedUserActions.

Hope This Helps

Re: user impact for unexpected low load

sorin_zaharov — Wed, 13 Feb 2019 15:49:32 GMT

It was obvious. I was so caught up in the API that I didn't think of what DT says in the GUI.

Thanks a lot!

Re: user impact for unexpected low load

sorin_zaharov — Tue, 04 Jun 2019 06:50:35 GMT

I have one more question on the same subject. What about "affected users"? How is this metric calculated for this types of problems? Does it look at what active sessions are on that application in that moment? How can there be active sessions, but low traffic?

Thanks,

Sorin