topic Re: API REST for problem with custom alert in Alerting

API REST for problem with custom alert

jose-antonio_ra — Fri, 18 Sep 2020 12:53:42 GMT

Hi all.

I have a custom event for alerting, which I use for an alerting profile. My idea is to be able to consult the problems through the API:

api/v1/problem/feed

but if I run this request in the returned json I don't have the event description, and that information is important to my company.

Can someone help me with this? In summary, I need to check with the API the problems that occur and see the description of the custom poison that triggered it.

Thanks in advance and greetings

Re: API REST for problem with custom alert

JamesKitson — Fri, 18 Sep 2020 13:26:41 GMT

The problem feed doesn't include everything, you can make a second call with a specific problem ID to get all of the details about the problem that are exposed through the API:

https://www.dynatrace.com/support/help/dynatrace-api/environment-api/problems/problems/get-details/

This would include everything you have to work with so hopefully that would have what you need.

Re: API REST for problem with custom alert

jose-antonio_ra — Mon, 21 Sep 2020 15:19:34 GMT

Thanks JAmes.

But I need the information of the message that is sent to the receiver of the event.

i´ve try with:

/api/v1/events/*******

/api/v1/problem/details/*********

Any idea how to do it ??

Regards

Jose A

Re: API REST for problem with custom alert

jose-antonio_ra — Thu, 24 Sep 2020 11:33:41 GMT

Finally, the support team tells me that it is not possible to receive that information.

I have created this RFE

Thanks for your answer @James K.