topic How can I set an email notification for only specifics problems? in Alerting

How can I set an email notification for only specifics problems?

heloisa_rosada — Fri, 07 Jun 2019 13:21:41 GMT

Hello!

Recently I installed the Dynatrace One Agent on mainframe and I want to know if is it possible crate a problem notification using the email alert from Dynatrace for only specifics problems using a filter...

EXAMPLE: I only deal with the mainframe environment so I would like to receive alerts only from CICS and IMS issues using some filter.

I'm trying to using the options from Dynatrace SETTINGS > INTEGRATION > PROBLEM NOTIFICATIONS > SET UP NOTIFICATIONS > EMAIL

Thanks.

Re: How can I set an email notification for only specifics problems?

rastislav_danis — Fri, 07 Jun 2019 13:41:56 GMT

You can use Alerting profile functionality (Settings Alerting Alerting profiles) to create profile, which will contain only specific problems (i have never seen events from mainframe, but probably Custom event filter will work for you). This profile can be then used in your email notification (bottom of email settings page)

Re: How can I set an email notification for only specifics problems?

kulwinder_singh — Mon, 10 Jun 2019 05:47:08 GMT

add tags and then set up as Rastislav said and setup notifications just for those tags.

Re: How can I set an email notification for only specifics problems?

matthew_k — Fri, 21 Jun 2019 14:18:37 GMT

Is the "CustomerOutageCenter" the title in this example and "REST API urls within IIB to monitor HTTP 500 error " the subject?