topic Re: How can I send SMS notification? in Alerting

How can I send SMS notification?

Ruchi_Shah — Tue, 11 May 2021 11:29:35 GMT

Through our SMTP server we can send SMS but it does not support HTML message. We are using OneAgent.

Re: How can I send SMS notification?

wolfgang_beer — Tue, 27 Aug 2019 09:52:56 GMT

Dynatrace offers several incident management system integrations, such as PagerDuty, VictorOps or OpsGenie that offer SMS alert notification channels.

Regards,

Wolfgang

Re: How can I send SMS notification?

The_AM — Tue, 27 Aug 2019 11:20:57 GMT

Hi Ruchi, It's also possible to write a custom integration if one of those offerings is not available. Such as receiving an email or webhook which is converted to send through your SMS gateway. The other options involve querying the problems API and triggering SMS from there.
There are many options available to accomplish this.

Regards, Andrew

Re: How can I send SMS notification?

Ruchi_Shah — Wed, 28 Aug 2019 03:20:07 GMT

I have configured it by selecting text option in message and it is working now.

Thank you

Re: How can I send SMS notification?

tushar_dhule — Mon, 04 May 2020 11:17:03 GMT

HI Ruchi,

Can you tell me process for SMS alerting

Re: How can I send SMS notification?

ChadTurner — Mon, 04 May 2020 13:01:52 GMT

You can also create an email alert - and just supply the phone number inplace of the email address. so for Verizon: XXX- XXX-XXXX@Vtext.com

Re: How can I send SMS notification?

richard_tecson — Wed, 24 Mar 2021 00:17:37 GMT

Hi Ruchi... how you able to do this.. i have the same issue. i have selected the text option but still no able to send an sms. It said format not supported

Re: How can I send SMS notification?

Afrezal_Karim — Mon, 30 May 2022 08:40:31 GMT

Hi Ruchi,

Can you share how you implement this ?., I'm currently exploring this to have the sms notifications.