topic add Failure rate increase in Alerting

add Failure rate increase

cloud — Wed, 18 Dec 2019 14:59:38 GMT

hi , good morning !

I 'm having this problem : Failure rate increase Problem 30 .

every day with some customers that I configured in Dynatrace tool.

I would like to know if there 's a solution to resolve it or how can i reconfigure this alarm ?

Re: add Failure rate increase

skrystosik — Wed, 18 Dec 2019 15:35:28 GMT

Can you provide more info? You can always change thresholds for failure rate for particular services but it is not recommended in most cases (you loos baselining on this metric). How long Dynatrace is working on this environment? It is learning so after few days this problem may be not raising (if it is common)

Sebastian

Re: add Failure rate increase

ctturner — Wed, 18 Dec 2019 20:45:34 GMT

@Infra C., If this is a brand new instance of Dynatrace, I would recommend "letting it bake" for a week or two. Dynatrace's AI Engine, DAVIS, will start to baseline and correlate issues. After letting the system bake, you can then review any new failure rate alerts and if needed, you can set custom thresholds.

Let me know if you need any assistance with this.

-Chad