topic Re: When dynatrace detects a problem, it can make a sound prompt in Alerting

When dynatrace detects a problem, it can make a sound prompt

owen_chen — Tue, 23 Feb 2021 07:01:51 GMT

I have a idea that when dynatrace detects a problem, it can make a sound prompt.

I originally thought of the way to integrate ansible towner, but in fact, my customers only use ansible don’t have ansible towner, so I don’t know if anyone has experience in this area to share with me?

Thanks in advance,

Yung-Chih

Re: When dynatrace detects a problem, it can make a sound prompt

ChadTurner — Mon, 12 Feb 2024 10:46:47 GMT

@Yung-Chih C. this is a really cool use case but I dont think there is a way other then sending a custom webhook to a 3rd party entity that might be able to initiate a sound for an issue. Im sure it can be done via custom coding of a 3rd party platform or integration but it currently does not exist in the product as of now. You can request for an RFE: https://community.dynatrace.com/t5/forums/postpage/board-id/DynatraceProductIdeas

Re: When dynatrace detects a problem, it can make a sound prompt

Babar_Qayyum — Tue, 25 May 2021 12:06:56 GMT

Hello @ChadTurner

I am getting 404 on the access of RFE. Do we have any updates to this feature?

Regards,

Babar

Re: When dynatrace detects a problem, it can make a sound prompt

ChadTurner — Tue, 25 May 2021 12:10:30 GMT

The old link should redirect, try this one: https://community.dynatrace.com/t5/Dynatrace-product-ideas/idb-p/DynatraceProductIdeas

Re: When dynatrace detects a problem, it can make a sound prompt

r_weber — Tue, 25 May 2021 15:15:41 GMT

Hi @owen_chen ,

I played with that idea when implementing a global status page for a few thousand Dynatrace environments (described here) as I also wanted a "non-visual" notification as well (apart from the large Ops screen).

The status webpage in the background would just play a notification sound in the browser whenever a new problem "bubble" would be created. This was some fun when many environments had issues at the same time due to an infrastructure problem...it got quite noisy 🙂

I then switched to only playing sounds after a problem was open for 10 minutes, but I never "productized" that in the status page.

Technically this was quite simple: my backend queried the Dynatrace API and pushed socket.io messages to it's browser clients, which then played some sound via the browser's JS support.

kr,

Reinhard

Re: When dynatrace detects a problem, it can make a sound prompt

jalpeshs — Wed, 21 Jun 2023 06:41:43 GMT

hi
How to play Sound on Problem Notification?

Regards,
Jalpesh

Re: When dynatrace detects a problem, it can make a sound prompt

r_weber — Wed, 21 Jun 2023 07:56:27 GMT

As Chad described above, a custom webhook, configured in Dynatrace Problem notification settings, that calls any Sound-generating API would be your easiest option.