topic Re: Settings>Problem Notification - Filter Broken! in Alerting

Settings>Problem Notification - Filter Broken!

ChadTurner — Tue, 30 Aug 2022 10:19:36 GMT

we have noticed the Filtering of values in the Problem Notifications page appears to be broken. When we search for "moo" I should see a bunch of integrations:

But if I browse through, I can see it:

Can anyone else confirm this issue as well? we are on Cluster 1.218.94.20210604-221534

Thanks!

-Chad

Re: Settings>Problem Notification - Filter Broken!

ct_27 — Sun, 13 Jun 2021 06:55:04 GMT

1.219.83.20210609-130419 (received 1.219 on 6/10 around 12pm EST)

It's working for me. It's case in-sensitive, matches on partial words, and matches as I type.

Re: Settings>Problem Notification - Filter Broken!

ChadTurner — Mon, 14 Jun 2021 12:19:57 GMT

@ct_27 interesting. We just got 219 as well and we are still having an issue where if I Type "Webhook" nothing comes up, but if I click through all the pages and then search for it, it will come up with 4 entries. really odd.

Re: Settings>Problem Notification - Filter Broken!

ct_27 — Mon, 14 Jun 2021 12:38:17 GMT

To be thorough I added a bunch more so that I had multiple pages of problem notifications for which one has "webhook" in the name and was on page 2. I then did a search for "web" and it properly collected all related items. I'm on Chrome 91.0.4472.101 and Brave Version 1.25.70 Chromium: 91.0.4472.77 .

Guessing time for support ticket. Good Luck.

Re: Settings>Problem Notification - Filter Broken!

ChadTurner — Mon, 14 Jun 2021 12:44:00 GMT

Thank you @ct_27 for testing. It might be a bug isolated to our environment. Ill be sure to open a support ticket and provide the findings back here.

Re: Settings>Problem Notification - Filter Broken!

bobby_crumley — Mon, 14 Jun 2021 18:47:49 GMT

Hi Chad

Doublecheck which version you're on, and test from both a Chrome and FireFox browser. Ask a coworker to check as well. This will do two things, perhaps fix your issue, but also allow Support to know some of the other troubleshooting steps you've taken. I just tested on my own environment, SaaS v 1.219 and my notifications filter with each letter. Once you doublecheck that, please do open a support ticket if the issue still persists.

Good luck -

Bob Crumley

Re: Settings>Problem Notification - Filter Broken!

ton_schreurs — Mon, 28 Jun 2021 11:53:53 GMT

I have exactly the same issue;
version 1.218.105.20210611-135859
Tried on both Edge and Chrome.
I have 22 pages of notifications defined so roughly over 500
The filter is only working for the data on the pages that i have "loaded".
So when i enter the Problem Notifications screen, the filter will only work on the items listed on the first page.
When i then go to for instance page 4, the filter will work on the notifications on page 1 and page 4.

So the workaround is to first walk through all the pages on your "Problem notifications" screen.
And you have to redo that every time after you leave the screen

Re: Settings>Problem Notification - Filter Broken!

ton_schreurs — Tue, 29 Jun 2021 05:46:44 GMT

So Yes, i am going to create a support ticket:

#3069

29-jun:

I retested on 1.218.113.20210626-080258; same problem.

I the tested on the SaaS instance: 1.220.79.20210624-075741 and there it does not reproduce anymore.

Re: Settings>Problem Notification - Filter Broken!

Karolina_Linda — Wed, 30 Jun 2021 20:21:14 GMT

Thank for sharing, @ton_schreurs!

Re: Settings>Problem Notification - Filter Broken!

ChadTurner — Wed, 07 Jul 2021 17:50:44 GMT

This issue appears to be fixed in 1.220.96.20210701-171424