topic Re: OneAgent health notification in Alerting

OneAgent health notification

gautier_begin — Fri, 16 Mar 2018 16:13:58 GMT

Hello,

How to be notified that an OneAgent is stopped or is failing to monitor ? Could you explain how to configure an "alerting profile" to achieve that goal.

Regards,

Re: OneAgent health notification

alex_kanjirakat — Tue, 10 Apr 2018 20:33:49 GMT

You can indirectly look at host availibility report via the API

Re: OneAgent health notification

JamesKitson — Tue, 10 Apr 2018 20:44:35 GMT

In the process group level availability monitoring you can change what needs to happen for a problem to be created. This is for individual process groups. This might help to make sure your monitoring is up if you set this on your key process groups.

To get alerts, an alerting profile is just the criteria that needs to be met for users and groups to actually see the problems that are relevant for them but does not by itself send alerts. You would need to add an email under the integration settings and fill in the recipients and assign it to the right alerting profile.

James

Re: OneAgent health notification

Julius_Loman — Wed, 11 Apr 2018 18:47:26 GMT

@James K.

this is true for every process group type except for the Oneagent and Security Gateway ones (or probably for the type Dynatrace). You can't set anything for process group and even the edit button is missing. Same for logs - you can't view Dynatrace Oneagent / Security GW logs in Dynatrace, even if the functionality (viewing log files) is there and works for every other application.

Re: OneAgent health notification

fstekelenburg — Wed, 08 Feb 2023 17:22:31 GMT

I feel the (OP) original question has not been answered, and in fact am interested in this answer.

Re: OneAgent health notification

AntonPineiro — Thu, 03 Aug 2023 23:11:06 GMT

Same here! Only way was creating metric event https://community.dynatrace.com/t5/Alerting/Agent-Status-Alert/m-p/178871