topic Re: Provide Units in notifications of Davis Assistant in Alerting

Provide Units in notifications of Davis Assistant

r_weber — Mon, 17 May 2021 07:56:00 GMT

It would be a good practice to also provide the time units for problem notifications in Davis Assistant Notifications, otherwise it's hard to identify what is really going on.

For example this notification doesn't mention if the unit is minutes, seconds, milliseconds or nanoseconds:

That's really uglii (correct spelling is not allowed) for precise scientific engineering 🙂

On the relevant DT UI it's inconsistent but of course handled correctly:

Re: Provide Units in notifications of Davis Assistant

r_weber — Mon, 17 May 2021 07:58:20 GMT

This actually can be really misleading:

Let's guess, is the failure rate 36% or 0.36% ? Should we be worried that almost half of the requests fail or is it less than 1%, hmm?

Re: Provide Units in notifications of Davis Assistant

diana — Wed, 19 May 2021 14:18:00 GMT

@r_weber looks like a potential bug was introduced at the end of March as prior to that we see proper units. We currently have an open support ticket for this.

Re: Provide Units in notifications of Davis Assistant

Michael_Beemer — Wed, 19 May 2021 19:37:43 GMT

Hi @r_weber, unfortunately, this was a degradation in the V1 problem API. It has been addressed in 1.218. Sorry for the inconvenience.

Re: Provide Units in notifications of Davis Assistant

Karolina_Linda — Mon, 31 May 2021 12:11:47 GMT

Hi everyone,

As this was actually a bug, I'll move this thread to the REST API forum and mark Mike's reply as a solution.

@r_weber - does it work for you?

Cheers,

Karolina

Re: Provide Units in notifications of Davis Assistant

r_weber — Mon, 31 May 2021 16:50:33 GMT

Hi @Karolina_Linda ,

there is a very fine line between bug and RFE. Often "bugs" reported to support are considered as enhancements and sometimes it's the other way around. Good practice to post them twice 🙂

Works for me, thanks!

Reinhard