https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57920#M2665 <P>I have created a alerting profile and for severity rule --&gt; availability i left threshold 0 minutes. But I didn't get any notification when the app or host is down.</P><BR /> Fri, 29 Nov 2019 11:12:52 GMT gade_niharika 2019-11-29T11:12:52Z https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57920#M2665 <P>I have created a alerting profile and for severity rule --&gt; availability i left threshold 0 minutes. But I didn't get any notification when the app or host is down.</P><BR /> Fri, 29 Nov 2019 11:12:52 GMT https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57920#M2665 gade_niharika 2019-11-29T11:12:52Z https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57921#M2666 <P>if you are talking about alerting profile, you mean Dynatrace, not AppMon? If yes, do you have configured email integration correlated with this alerting profile? If not, did problem related to availability show up?</P><P>sebastian </P><BR /> Fri, 29 Nov 2019 12:49:49 GMT https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57921#M2666 skrystosik 2019-11-29T12:49:49Z https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57922#M2667 <P>Yes I meant Dynatrace. I did email integration with alerting profile. I got mails for alerts like(which i created using settings--&gt;anomaly detection--&gt;custom events for alerting) disk usage,request count . But for availability severity i didn't knew what option to specify in settings--&gt;anomaly detection--&gt;custom events for alerting. So in process group settings --&gt; availability settings of host, I have selected option "if any process becomes unavailable" for "open new problem" then In problems, it started notifying when the host is down but I am not receiving mails. </P><BR /> Mon, 02 Dec 2019 07:08:21 GMT https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57922#M2667 gade_niharika 2019-12-02T07:08:21Z https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57923#M2668 <P>So you have problems but not related email alerts for such cases. Am I correct? </P><P>Sebastian </P><BR /> Mon, 02 Dec 2019 08:19:26 GMT https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57923#M2668 skrystosik 2019-12-02T08:19:26Z https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57924#M2669 <P>Only for availability severity i have problems but no related mails. Others I have both problems and related mails.</P><BR /> Mon, 02 Dec 2019 08:53:06 GMT https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57924#M2669 gade_niharika 2019-12-02T08:53:06Z https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57925#M2670 <P>So it seems then problems detection is fine, issue is with alerting profile. </P><P><IMG src="https://community.dynatrace.com/legacyfs/online/22750-1575280289974.png" /></P><P>If you have this option configured that way it should work in general. I understand, that you don't have any filters enabled for alerting profiles? Custom alerts is for custom thresholds in general. </P><P>Sebastian </P><BR /> Mon, 02 Dec 2019 09:52:35 GMT https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57925#M2670 skrystosik 2019-12-02T09:52:35Z https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57926#M2671 <P>Initially it didn't work the way as in the attachment you sent, so I tried adding tags to the host and applied filters with tag in alerting profile that also didn't work. Now I removed filter and tried again after you had sent the attachment, It worked!(I got mails for availability alert) I didn't understand why it was not working earlier without filters. </P><P>I added tag to the host and then in filters I tried both the options "Only Include entities that have any tag" and "only include entities that have all tags". It shows in problems but I didn't get any mail. Is there any other specific configuration needed when we apply filters with tags in alerting profile?</P><BR /> Tue, 03 Dec 2019 05:56:11 GMT https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57926#M2671 gade_niharika 2019-12-03T05:56:11Z https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57927#M2672 <P>In general filters should work like you’ve mentioned. You have added tags via rule or manually?</P><BR /> Tue, 03 Dec 2019 06:30:15 GMT https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57927#M2672 skrystosik 2019-12-03T06:30:15Z https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57928#M2673 <P>I have added tags manually.</P><BR /> Tue, 03 Dec 2019 07:04:58 GMT https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57928#M2673 gade_niharika 2019-12-03T07:04:58Z https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57929#M2674 <P>Ok try this, create management zone that will contains entitites you want to track with those alerts.</P><P><A rel="noopener noreferrer" href="https://www.dynatrace.com/support/help/how-to-use-dynatrace/management-zones/" target="_blank">https://www.dynatrace.com/support/help/how-to-use-dynatrace/management-zones/</A></P><P>And than create alerting profile with such filter:</P><P><IMG src="https://community.dynatrace.com/legacyfs/online/22780-1575359632490.png" />All should be replaced by your Management Zone name. In general I always recommend using management zones as filters, because you have only single place to configure filters for whole tenant. </P><P>Sebastian</P><BR /> Tue, 03 Dec 2019 07:55:04 GMT https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57929#M2674 skrystosik 2019-12-03T07:55:04Z https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57930#M2675 I tried management zones,its working. Thank You. <BR /> Tue, 03 Dec 2019 11:25:57 GMT https://community.dynatrace.com/t5/Alerting/How-to-create-alert-with-availability-severity-and-get-notified/m-p/57930#M2675 gade_niharika 2019-12-03T11:25:57Z