topic Re: Process unavailable restarting in Alerting

Process unavailable restarting

josean — Thu, 02 Dec 2021 09:33:39 GMT

Hi all.

we have a process that restarts automatically often, this restart can take up to 3 minutes.
Dynatrace is creating problems (Process unavailable) when it exceeds 1 minute.

How can I increase this time so that it generates a problem if it exceeds 3 minutes?

Thanks in advance.

BR, Jose A

Re: Process unavailable restarting

Babar_Qayyum — Thu, 02 Dec 2021 10:58:21 GMT

Hello @josean

It is an availability-related alert. If you have more than one process in the process group then, you can also have a different type of control as well.

https://www.dynatrace.com/support/help/how-to-use-dynatrace/problem-detection-and-analysis/basic-concepts/event-types/availability-events/

You can configure in the default alerting profile if you do not have an independent alerting profile.

Regards,

Babar

Re: Process unavailable restarting

dannemca — Thu, 02 Dec 2021 13:11:47 GMT

This does works well when you are handling with Notifications, but not with Problem generation.

The problem will still being triggered but not notified to an external source.

I have created an idea for this: https://community.dynatrace.com/t5/Dynatrace-product-ideas/Pooling-interval-for-Static-Thresholds-on-Host-Process-Anomaly/idi-p/176074