topic Stop alerting on specific requests in Alerting

Stop alerting on specific requests

Malaik — Mon, 30 May 2022 07:14:12 GMT

Hello Community

I want to stop alerting for a specific requests (for a specific service).

All GET requests should not alert.

I know that I can mute the requests, but with the mute I will skip the statistics (response time, failures...).

So, to resume, I want to keep all the KPI and statistics, the only thing is to not alert.

Thanks for your suggestions,

Have a good day.

Re: Stop alerting on specific requests

Yosi_Neuman — Mon, 30 May 2022 07:24:52 GMT

Hi @Malaik ,

Is it possible to separate the GETs to a different service and then tag it for maintenance window that will not alerts?

Yos

Re: Stop alerting on specific requests

Malaik — Mon, 30 May 2022 08:50:30 GMT

Hi @Yosi_Neuman

How can I group all in the same service?

Re: Stop alerting on specific requests

Yosi_Neuman — Mon, 30 May 2022 10:48:11 GMT

Hi @Malaik

Thought about rest api service detection Rules with condition for WEBSERVICE_METHOD, but I'm not sure if it works or not.

HTH and will not miss lead you

Yos

Re: Stop alerting on specific requests

anas_milhem — Wed, 01 Jun 2022 19:43:31 GMT

Hey @Malaik !

A workaround you can do is maybe mark the important requests you want to alert on as key requests. You can then turn off response time degradation and failure rate detection for the service but turn it on for your key requests

Thank You!
Anas Milhem

Re: Stop alerting on specific requests

Malaik — Thu, 02 Jun 2022 04:48:38 GMT

Thanks Anas,

Yes I was thinking for that but it will take a huge time because the number of requests is too high.

I found the temporary solution which is to group that requests and mute them.

Its working fine right now, let see.

Have a good day.

Re: Stop alerting on specific requests

techean — Thu, 02 Jun 2022 11:46:07 GMT

You can try custom proces detection rule Set up custom process groups for monitoring | Dynatrace news. And than try setting up maintenance window as said by @Yosi_Neuman