topic Re: Receive an email for every failed test in Alerting

Receive an email for every failed test

edesabarbaro — Thu, 01 Dec 2022 12:41:09 GMT

Hi,

I'm setting up several tests (browser monitor in Synthetic) and instead of having an "open" problem when there is a failed test, I would like to receive an email for each fail.

Example: I test customer login every 15 minutes

Current behaviour: upon fail, I receive 1 email with Open Problem. I will receive another Resolved email when the test with succeed.

Expected: receive a new email every 15 minutes when the test fails.

I haven't been able to find a way to do this, or documentation on how to. Thank you

Re: Receive an email for every failed test

AntonioSousa — Thu, 01 Dec 2022 22:40:39 GMT

@edesabarbaro,

It's a little overkill yo receive an email for each failure.

Might I ask why you would need so many notices?

Re: Receive an email for every failed test

edesabarbaro — Wed, 07 Dec 2022 16:29:09 GMT

Apologies, I just noticed your reply.

We're sharing a inbox with several colleagues on different timezones and it sometimes happens that someone will mark as read one of the notifications. I want to make sure some of our most important monitorings are clearly re-notifying our team on a regular basis in case of error, and not just once.

Re: Receive an email for every failed test

AntonioSousa — Wed, 07 Dec 2022 21:40:08 GMT

@edesabarbaro,

IMHO, I believe you should take a look first at how you are managing alerts. It is overkill for you to receive an email for each failure, for that reason.

Re: Receive an email for every failed test

edesabarbaro — Tue, 13 Dec 2022 13:18:36 GMT

Let's agree to disagree, but thank you.