topic Re: How to get Problem Duration a alert in Json file in Alerting

How to get Problem Duration a alert in JSON file

Koteswar — Thu, 11 May 2023 12:05:07 GMT

Hi, I am retrieving problem notification data in JSON file using Dynatrace API. When I verified data in json file, noticed that duration field (column)of problem is not showing in the data list. Please advise is there possibilities to get duration field in JSON file?

Thanks in advance.

Re: How to get Problem Duration a alert in Json file

pahofmann — Thu, 08 Dec 2022 08:56:57 GMT

What API are you using? The Environment v2 /Problems endpoint contains the startTime and endTime of the Problem which you can use to calculate the duration.

Re: How to get Problem Duration a alert in Json file

Koteswar — Thu, 08 Dec 2022 09:09:08 GMT

Thanks for your reply @pahofmann . Yes I am using Environment API V2 only and retrieving duration time in my code using startTime and endTime externally but my question is there any possibilities to include duration parameter in API while getting data in JSON file.

Re: How to get Problem Duration a alert in Json file

pahofmann — Thu, 08 Dec 2022 11:17:52 GMT

No it's not possible to include that you have to calculate it. You could open a product idea not have the duration included.

Re: How to get Problem Duration a alert in Json file

Ana_Kuzmenchuk — Thu, 08 Dec 2022 15:26:13 GMT

Hey @Koteswar, in case you decide on raising a product idea for this you can do it here. Just make sure to follow the widget to provide as much detail as possible so our Product Managers could help you. Cheers!