https://community.dynatrace.com/t5/Alerting/Problem-notification-email-escalation/m-p/205246#M3363 <P>Thanks, <a href="https://community.dynatrace.com/t5/user/viewprofilepage/user-id/35788">@DanielS</a>&nbsp;</P> Tue, 21 Feb 2023 16:42:10 GMT sharjeelb 2023-02-21T16:42:10Z https://community.dynatrace.com/t5/Alerting/Problem-notification-email-escalation/m-p/204555#M3348 <P>I'm looking for a way to escalate the problem notifications to the management in case the problem has not been resolved by the technical team in 24 hours. Does Dynatrace offer this feature?</P> Fri, 12 May 2023 17:35:20 GMT https://community.dynatrace.com/t5/Alerting/Problem-notification-email-escalation/m-p/204555#M3348 sharjeelb 2023-05-12T17:35:20Z https://community.dynatrace.com/t5/Alerting/Problem-notification-email-escalation/m-p/204558#M3349 <P>Hi, <a href="https://community.dynatrace.com/t5/user/viewprofilepage/user-id/59508">@sharjeelb</a> . Yes, you need to create a new Alerting profile and set the minutes to 1440 and create a new Problem notification with a less technical message for Management.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DanielS_0-1676042505691.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/9898iFAD1D1B5934A762D/image-size/medium?v=v2&amp;px=400" role="button" title="DanielS_0-1676042505691.png" alt="DanielS_0-1676042505691.png" /></span></P><P>&nbsp;</P> Fri, 10 Feb 2023 15:22:13 GMT https://community.dynatrace.com/t5/Alerting/Problem-notification-email-escalation/m-p/204558#M3349 DanielS 2023-02-10T15:22:13Z https://community.dynatrace.com/t5/Alerting/Problem-notification-email-escalation/m-p/205246#M3363 <P>Thanks, <a href="https://community.dynatrace.com/t5/user/viewprofilepage/user-id/35788">@DanielS</a>&nbsp;</P> Tue, 21 Feb 2023 16:42:10 GMT https://community.dynatrace.com/t5/Alerting/Problem-notification-email-escalation/m-p/205246#M3363 sharjeelb 2023-02-21T16:42:10Z