Suppressing alerts using ClientIP

GustavoPires — Fri, 12 May 2023 12:03:58 GMT

Hello,

It is possible to ignore all the failure requests from a specific IP?

For example:
These failure requests are sent from the same IP, and the only way to ignore them is to add the exception/message on the parameters or I can set it to ignore the returns from this IP, even being success or failure...

Re: How to supress alert using ClientIP

chris_smerek — Wed, 15 Mar 2023 15:36:47 GMT

Hello -

Unfortunately, it looks like Dynatrace does not currently have a method to ignore failure requests from a specific IP address. As you mentioned, the closest we can get is by setting up ignore exception rules.

One thought, if the request is hitting the same service each time, it might be better to set the ignore exception rule at the service level, rather than the global level (not sure if you are already doing that). Here is the documentation covering service-level failure detection if that's helpful.

topic Suppressing alerts using ClientIP in Alerting

Suppressing alerts using ClientIP

Re: How to supress alert using ClientIP