topic Problem duration from API in Alerting https://community.dynatrace.com/t5/Alerting/Problem-duration-from-API/m-p/210250#M3469 <P>So I need to see how long over the past 90 days problems were remaining open before they got resolved.<BR />I looked at the problem API and ran a quick request, but the problem duration is not the data that gets returned (which makes no sense at all, I mean I can see that as a field and it's being calculated by Dynatrace, so why not allow me to use it in the API?).&nbsp;</P> <P>I was wondering if anyone else has encountered this problem or if anyone has any suggestions for how to tackle this?&nbsp;</P> Thu, 20 Apr 2023 10:33:58 GMT shakib 2023-04-20T10:33:58Z Problem duration from API https://community.dynatrace.com/t5/Alerting/Problem-duration-from-API/m-p/210250#M3469 <P>So I need to see how long over the past 90 days problems were remaining open before they got resolved.<BR />I looked at the problem API and ran a quick request, but the problem duration is not the data that gets returned (which makes no sense at all, I mean I can see that as a field and it's being calculated by Dynatrace, so why not allow me to use it in the API?).&nbsp;</P> <P>I was wondering if anyone else has encountered this problem or if anyone has any suggestions for how to tackle this?&nbsp;</P> Thu, 20 Apr 2023 10:33:58 GMT https://community.dynatrace.com/t5/Alerting/Problem-duration-from-API/m-p/210250#M3469 shakib 2023-04-20T10:33:58Z Re: Report showing problem duration? https://community.dynatrace.com/t5/Alerting/Problem-duration-from-API/m-p/210270#M3470 <P>Hi,</P><P>This is not showed directly but you have this information in the JSON answer:</P><DIV><UL class="lia-list-style-type-square"><LI><SPAN>"startTime"</SPAN><SPAN>:&nbsp;</SPAN><SPAN>1681969860000</SPAN><SPAN>,</SPAN></LI><LI><SPAN>"endTime"</SPAN><SPAN>:&nbsp;</SPAN><SPAN>1681972740000</SPAN></LI></UL><DIV><SPAN>Then, something as this "endTime - startTime / 1000 / 60" will return problem duration in minutes. Just an example.</SPAN></DIV><DIV>&nbsp;</DIV><DIV><SPAN>Best regards</SPAN></DIV></DIV> Thu, 20 Apr 2023 06:59:57 GMT https://community.dynatrace.com/t5/Alerting/Problem-duration-from-API/m-p/210270#M3470 AntonPineiro 2023-04-20T06:59:57Z