topic Enabling service quality report in Alerting

Enabling service quality report

Selvam_Sekar — Fri, 26 May 2023 10:42:22 GMT

Hi Community,

Dynartace OneAgent has been installed on the hosts with full-stack monitoring. However, do we need to specifically enable the service quality report ( see please error message)?

Does enabling service quality report fall under DDU?

Thanks.

Re: Enabling service quality report

Mohamed_Hamdy — Fri, 26 May 2023 11:45:06 GMT

Hi @Selvam_Sekar ,

It is not related to DDUs, the Service quality reports are generated each week on Mondays after 00:00 or 12:00 AM, so they'll be there for you at the start of your work week. Each service quality report summarizes the monitoring insights that Dynatrace has compiled over the past week. They offer an overview of your applications, services, infrastructure utilization, performance problems, and the impact of performance problems on your customers.

as for the availability reports, they will be available after creating a synthetic monitoring

Note: The Availability and Service quality reports are now deprecated, for more details check the following URL:
https://www.dynatrace.com/support/help/observe-and-explore/reports/service-quality-reports

Re: Enabling service quality report

ChadTurner — Fri, 26 May 2023 14:13:44 GMT

for added clarity, Availability reports are only available after the first weekly run and will be created at midnight on Sundays