topic Re: How to setup alert if ActiveGate goes down?? in Alerting

How to setup alert if ActiveGate goes down?

sujit_k_singh — Wed, 22 Nov 2023 12:47:59 GMT

What is the way to get alert if ActiveGate goes down?

Re: How to setup alert if ActiveGate goes down??

DanielS — Fri, 27 Oct 2023 00:17:17 GMT

Hello @sujit_k_singh you can install OA and use the metric Host Availability State. See this link

Re: How to setup alert if ActiveGate goes down??

sujit_k_singh — Fri, 27 Oct 2023 00:20:49 GMT

@DanielS Thanks for your message, so that mean i need to install OA on ActiveGate server to monitor the status of AG. Right?

Re: How to setup alert if ActiveGate goes down??

AntonPineiro — Fri, 27 Oct 2023 06:58:34 GMT

Hi,

If licenses is not a problem, yes.

Best regards

Re: How to setup alert if ActiveGate goes down??

Ldisztl92 — Fri, 27 Oct 2023 07:44:40 GMT

Hi @sujit_k_singh,
What I did was enabling the location outage handling for the private synthetic locations under Settings/Web and mobile monitoring/Private Synthetic locations (you can bulk edit this also).

After that created a problem alerting profile which matches

Predefined: Contains events of type 'Synthetic private location outage'

Predefined: Contains events of type 'Synthetic ActiveGate outage' (which fits you)

and at last cretated an alerting via e-mail for that under integrations.

Re: How to setup alert if ActiveGate goes down??

sujit_k_singh — Fri, 27 Oct 2023 07:59:48 GMT

@Ldisztl92 Thanks for your message, i dont think this will work as out. I found better option for this i.e. ActiveGate metric "Active Gate - Communication - Agent Modules - Connected"

Thanks,

Tijust