topic Re: Problem: TCP connectivity rate for process IIS on host has decreased to 0 % in Alerting

Problem: TCP connectivity rate for process IIS on host has decreased to 0 %

felipe_venancio — Wed, 28 Sep 2022 09:45:40 GMT

Dynatrace is showing this messagae, but I checked my IIS and everything is working well in it.

Re: Problem: TCP connectivity rate for process IIS on host has decreased to 0 %

wolfgang_beer — Wed, 06 Dec 2017 15:38:39 GMT

Did you check the process network metrics charts? How long was the problem open?

Re: Problem: TCP connectivity rate for process IIS on host has decreased to 0 %

graham_dalessan — Fri, 27 Apr 2018 13:06:17 GMT

We just started using the new Dynatrace One Agent and have found this same issue on a few of our IIS servers. The problems opened as soon as the IIS process started to report in and the problem details are woefully unhelpful. How can we use Dynatrace to find the actual root cause and fix the issue?

Re: Problem: TCP connectivity rate for process IIS on host has decreased to 0 %

giuseppe_villan — Thu, 14 Jun 2018 09:01:41 GMT

Hi, I have the same problem too. What analysis can I do?

Re: Problem: TCP connectivity rate for process IIS on host has decreased to 0 %

navaneeth_nagar — Wed, 09 Jan 2019 19:26:39 GMT

Hi, I am new to Dynatrace and I am facing exactly same issue. Do I need to worry about it .?

Re: Problem: TCP connectivity rate for process IIS on host has decreased to 0 %

navaneeth_nagar — Wed, 09 Jan 2019 19:27:38 GMT

@Wolfgang B. Can you help us to resolve this problem.

Re: Problem: TCP connectivity rate for process IIS on host has decreased to 0 %

felipe_venancio — Wed, 09 Jan 2019 19:34:44 GMT

If your application is not in use no. You need to check host network threadsholds

Re: Problem: TCP connectivity rate for process IIS on host has decreased to 0 %

skrystosik — Wed, 09 Jan 2019 19:49:27 GMT

As Felipe said, if .NET iis application is not in use, app pool is suspended. In such case application process can have connectivity error. If your host has no connectivity problems and network traffic is fine, than there is nothing to worry about it. If this happens in the same time every day you can configure maintenance window to suspend problems. But be aware that will suspend all problems related to entities picked for this window.

Sebastian

Re: Problem: TCP connectivity rate for process IIS on host has decreased to 0 %

navaneeth_nagar — Thu, 10 Jan 2019 21:56:58 GMT

@sebastian k. Thank you so much. Your help is appreciated.

Re: Problem: TCP connectivity rate for process IIS on host has decreased to 0 %

tolatonh — Wed, 30 Oct 2024 09:37:02 GMT

hello sir,

currently I am also facing this issue this alert has happen 3day already, but by we checking with relate team service is working normal.

Is there anyway that we can deep down the issue?