topic Re: How to mute or ignore database traces in Alerting

How to mute or ignore database traces

gustavodutra — Wed, 06 Mar 2024 08:47:26 GMT

Hello friends! How are you doing? I'd like to know how to create a rule to mute database-related traces. My Dynatrace keeps alarming frequently about some traces that are not crucial for monitoring. Is there a way to silence this or create rules for the alarming traces? I know it's possible for requests, but regarding traces, I haven't found anything related.

Example:

Re: How to mute or ignore database traces

theharithsa — Tue, 05 Mar 2024 16:07:48 GMT

Hi @gustavodutra

You can simply change this in failure detection in which you can specify this for the particular entity. If you adjust the sensitivity of alerting for that instance, it will not alert you in that case.

Re: How to mute or ignore database traces

gustavodutra — Tue, 05 Mar 2024 16:11:17 GMT

@theharithsa

Hello, friend. In this case, the option would be to disable fault detection? That wouldn't be interesting for me, I just need to disable some specific ones. Just like I can do with muted requests. Is there a way to do that?

Re: How to mute or ignore database traces

rgarzon1 — Tue, 05 Mar 2024 16:19:27 GMT

Hi, Gustavodutra

You can allways mark the statement as Key Request, and after that you can set a diferent umbral

or you can mute them inside settings - muted requests. and add the item in base of the name of the request.

Did you already test this before ?

Hope it helps

Re: How to mute or ignore database traces

gustavodutra — Tue, 05 Mar 2024 16:25:22 GMT

I would like to do it this way, however, this method only works for services, it doesn't work for databases.

Re: How to mute or ignore database traces

rgarzon1 — Tue, 05 Mar 2024 16:53:09 GMT

i just take those screenshots in databases, but i will do a test in my enviroment setting them.

Re: How to mute or ignore database traces

rgarzon1 — Tue, 05 Mar 2024 17:03:35 GMT

Confirmed, i can do it on a DB

Re: How to mute or ignore database traces

gustavodutra — Tue, 05 Mar 2024 17:17:33 GMT

Somehow I can't find the "key requests" option in statements. Is this set in the settings screen?

Re: How to mute or ignore database traces

AntonPineiro — Tue, 05 Mar 2024 18:00:02 GMT

Hi,

You can follow same approach than services. After you filter for a dababase statement:

Best regards

Re: How to mute or ignore database traces

dannemca — Tue, 05 Mar 2024 18:24:05 GMT

Another easiest way to filter is simply clicking at the filter icon at the requests/statements lists

Re: How to mute or ignore database traces

gustavodutra — Tue, 05 Mar 2024 19:09:27 GMT

Somehow I managed to do it the way you described in the screenshot, I had to select the filters and silence the request, let's see if it will work.

Re: How to mute or ignore database traces

gustavodutra — Wed, 06 Mar 2024 11:28:12 GMT

Just to position them. This worked, thanks.