topic Re: Problem: TCP connectivity rate for process WebSphere AS xxxx on host xxx has decreased to 0 % in Alerting

Problem: TCP connectivity rate for process WebSphere AS xxxx on host xxx has decreased to 0 %

DXCAnilKumar — Tue, 27 Feb 2024 08:44:05 GMT

Hello DT Team,

Our JVM is frequently crashing and above problem message was added Dynatrace dash board. Please advise us on this.

Re: Problem: TCP connectivity rate for process WebSphere AS xxxx on host xxx has decreased to 0 %

PacoPorro — Thu, 22 Feb 2024 12:29:06 GMT

Hi @DXCAnilKumar

Could you please clarify what do you need? An alert?

Re: Problem: TCP connectivity rate for process WebSphere AS xxxx on host xxx has decreased to 0 %

DXCAnilKumar — Sat, 24 Feb 2024 06:27:25 GMT

Hello Paco,

Thanks for your prompt response. JVM is getting crashed frequently and I am getting " TCP connectivity rate for process websphere as xxxx on host xxxx has decreased to 0%:". Find attached screenshot from DT.

Re: Problem: TCP connectivity rate for process WebSphere AS xxxx on host xxx has decreased to 0 %

AntonioSousa — Sat, 24 Feb 2024 12:31:04 GMT

@DXCAnilKumar

The connectivity problem seems to start before process is restarted. And after it is restarted, it doesn't turn back on, probably because your application is still starting. Connectivity issues can have many causes, but documentation,
https://docs.dynatrace.com/docs/platform-modules/infrastructure-monitoring/networks/how-to-monitor-network-communication

references some that are the more usual:

Re: Problem: TCP connectivity rate for process WebSphere AS xxxx on host xxx has decreased to 0 %

PacoPorro — Mon, 26 Feb 2024 08:01:45 GMT

Try using Connectivity alerts

Re: Problem: TCP connectivity rate for process WebSphere AS xxxx on host xxx has decreased to 0 %

DXCAnilKumar — Thu, 07 Mar 2024 12:02:40 GMT

To enable this do I need to have admin access in Dynatrace ? As I am unable to find such option here. Please find the attached screenshot.