topic Re: Extract any problem in Dynatrace that doesn't have an alerting profile? in Alerting

Extract any problem in Dynatrace that doesn't have an alerting profile?

sujit_k_singh — Thu, 28 Mar 2024 05:25:21 GMT

Hi,

Any process or steps to extract any problem in Dynatrace that doesn't have an alerting profile?

Re: Extract any problem in Dynatrace that doesn't have an alerting profile?

AntonPineiro — Thu, 28 Mar 2024 10:48:41 GMT

Hi,

Are you using Grail? I think this can be done using DQL or Problems API.

Best regards

Re: Extract any problem in Dynatrace that doesn't have an alerting profile?

Mohamed_Hamdy — Fri, 29 Mar 2024 05:25:24 GMT

Hello @sujit_k_singh ,

by default, any problem will be assigned to the "Default" alerting profile, unless you have specified/created another alerting profile with a specific scope, as @AntonPineiro you can use DQL and Problem APIs, for Problem APIs you can use the problemSelector to check the problems with the default alerting profile

/api/v2/problems?problemSelector=problemFilterNames.equals(Default)

Re: Extract any problem in Dynatrace that doesn't have an alerting profile?

sujit_k_singh — Fri, 29 Mar 2024 06:26:57 GMT

@Mohamed_Hamdy @AntonPineiro Thank you for your suggestions. I utilized the API and successfully retrieved all necessary problem cards without relying on the alerting profile. It appears that the "Default" alerting profile was not functioning correctly, likely due to the addition of irrelevant tags. In the Default profile, no tags should be added. However, through the API, I was able to obtain the desired result effectively