Problem suppression - dt.event.suppress_problem & dt.event.suppress_problem_reason

GabrielBalaz — Thu, 22 Feb 2024 13:42:40 GMT

During testing, Problem based on Log Event Extraction Rules was closed manually by user.

For the next events no problems were created, here are some details of the even:

"properties": [
{"key": "Node_FQDN", "value": "cubcnapsdfw02r.bpoiberiapre.svcs.hp.com"},
{"key": "dt.davis.analysis_time_budget", "value": "0"},
{"key": "dt.davis.analysis_trigger_delay", "value": "3600"},
{"key": "dt.entity.host", "value": "HOST-XYXYYX"},
{"key": "dt.event.allow_davis_merge", "value": "true"},
{"key": "dt.event.description", "value": "Log Source: XXXXX\nMessage: ErrorRecJars - Error XXXX"},
{"key": "dt.event.disable_davis_merge_reason", "value": "Problem manually closed by user"},
{"key": "dt.event.group_label", "value": "Custom alert"},
{"key": "dt.event.impact_level", "value": "Infrastructure"},
{"key": "dt.event.is_rootcause_relevant", "value": "true"},
{"key": "dt.event.log_query", "value": "log.source= \"/XYZ""},
{"key": "dt.event.suppress_problem", "value": "true"},
{"key": "dt.event.suppress_problem_reason", "value": "Due to manual problem close with id P-XXXXX by user XXXXXXX"},
{"key": "dt.event.timeout", "value": "15"},
{"key": "dt.event.title", "value": "Log Monitoring - XXXXXXX"}
],

my question is for how long will Dynatrace apply dt.event.suppress_problem_reason: "Due to manual problem close ...." is that permanent , if that is a parameter where can I find etc?

thanks

Re: Problem suppression - dt.event.suppress_problem & dt.event.suppress_problem_reason

ASE — Thu, 20 Jun 2024 18:23:45 GMT

Good morning.

I'm also looking for a way to "un-suppress" problems that were manually closed.

Update:

I temporarily added this Property to my Metric Event.

Once I started getting Problem Alerts again, I removed it.

Re: Problem suppression - dt.event.suppress_problem & dt.event.suppress_problem_reason

SureshKumar33 — Fri, 17 Apr 2026 09:00:44 GMT

Hi,

I also have a question regarding this. Has anyone found an answer?
How long does Dynatrace apply dt.event.suppress_problem_reason?

topic Re: Problem suppression - dt.event.suppress_problem & dt.event.suppress_problem_reason in Alerting

Problem suppression - dt.event.suppress_problem & dt.event.suppress_problem_reason

Re: Problem suppression - dt.event.suppress_problem & dt.event.suppress_problem_reason

Re: Problem suppression - dt.event.suppress_problem & dt.event.suppress_problem_reason