topic Re: Alert notifications during business hours only? in Alerting

Alert notifications during business hours only?

Chris_Amore — Mon, 02 Mar 2020 18:08:52 GMT

Is there a way to set Dynatrace in a way that it only sends notifications for a specific Alert Profile during business hours? Some systems we monitor, while important, do not need notifications afterhours and we are trying to reduce white noise with alerting. Any idea’s on the best way to accomplish this?

Re: Alert notifications during business hours only?

AlexOsbourn — Mon, 02 Mar 2020 18:27:15 GMT

One way I can think of doing that is by configuring a maintenance window:
https://www.dynatrace.com/support/help/shortlink/maintenance-window

Setting the maintenance window timeframe to your off-hours, recurrence to "Daily," and Problem detection and alerting to "Detect problems but don't alert" should have the desired outcome. Plus you can also add entity filters to the maintenance window to set the scope to entities that you only want alerted on during business hours.

If you also do not want alerts on the weekends, you can configure two more maintenance windows for all day on Saturday and Sunday.

Re: Alert notifications during business hours only?

ChadTurner — Mon, 02 Mar 2020 19:27:48 GMT

As of now, setting a maintenance window is the only option.... Or.. dont look at your email

Re: Alert notifications during business hours only?

GilesDay — Mon, 22 Jul 2024 14:22:59 GMT

This would affect baseline calculation right?