topic Re: dt.event.timeout in Alerting

dt.event.timeout

SrikanthSamraj — Thu, 08 Aug 2024 13:31:27 GMT

Hi,

Is it possible to configure / customize timeout for availability events like "Process unavailable" and "OS Service Monitoring"? I see there's a time out of 5 days available for process unavailable events but no mention about OS Service down alerts.

Note: For custom events, I see an option of using dt.event.timeout

Regards,

Srikanth Samraj

Re: dt.event.timeout

AntonPineiro — Thu, 08 Aug 2024 13:58:27 GMT

Hi,

Are you talking about timeout to autoclose problems opened?

Best regards

Re: dt.event.timeout

SrikanthSamraj — Thu, 08 Aug 2024 13:59:24 GMT

Yes, it is.

Re: dt.event.timeout

AntonPineiro — Thu, 08 Aug 2024 22:02:10 GMT

Hi,

I think you cannot change it by yourself, no matter if you are full admin.

I would raise a support ticket asking for it.

Best regards

Re: dt.event.timeout

SrikanthSamraj — Mon, 12 Aug 2024 07:26:48 GMT

Thanks @AntonPineiro. I've submitted a product ticket and awaiting their response.