topic Re: Alert suppression for a specific process in Alerting

Alert suppression for a specific process

ssamraj — Wed, 20 Sep 2023 16:55:51 GMT

Hi Community,

We're monitoring process availability of few processes via declarative process grouping, if we intend to turn off monitoring for a specific process against specific OS, would be feasible to do so?

In my case, process command and executable path is common for Linux and AIX, requirement is to disable alerting only for AIX.

Many thanks

Re: Alert suppression for a specific process

natanael_mendes — Wed, 20 Sep 2023 17:24:46 GMT

You can create Maintenance Window for this

Take a look on this documentation page

https://www.dynatrace.com/support/help/observe-and-explore/notifications-and-alerting/maintenance-windows

settings>preferences>maintenenace window.

Any doubts feel free to ask

Re: Alert suppression for a specific process

Taylor-Sanchez — Thu, 21 Sep 2023 02:08:01 GMT

Hi @ssamraj ,

If you are looking to turn off monitoring you can do so a couple of different ways. One of the ways is to explicitly state which group you want to monitor by turning it off environment-wide here:

Another way, since you mentioned that you have declarative process grouping is to specify custom process monitoring rules here:

https://www.dynatrace.com/support/help/shortlink/process-group-monitoring#rules

Hope this helps!

Re: Alert suppression for a specific process

ssamraj — Thu, 21 Sep 2023 04:17:49 GMT

@Taylor-Sanchez wrote:
Hi @ssamraj ,
If you are looking to turn off monitoring you can do so a couple of different ways. One of the ways is to explicitly state which group you want to monitor by turning it off environment-wide here:
Another way, since you mentioned that you have declarative process grouping is to specify custom process monitoring rules here:
https://www.dynatrace.com/support/help/shortlink/process-group-monitoring#rules
Hope this helps!

Thanks for your response. My requirement is to turn of this specific process monitoring only for AIX systems and it should stay intact with Linux. Please note that exe name and path are same for both OS.

Re: Alert suppression for a specific process

ssamraj — Thu, 21 Sep 2023 05:06:12 GMT

Thanks much. I've done this way.

1. Tag process group instance for which alert suppression required via auto tagging

2. Filter this created tag in the maintenance window.

Re: Alert suppression for a specific process

ChadTurner — Thu, 21 Sep 2023 11:43:34 GMT

This is where robust tagging comes into play. As you stated, you want to disable the monitoring for a given process name where the underlying OS is AIX. If you create an auto tag rule for the OS value, it can be populated from the host level and down into the PGs, PGIs, and Services. Once that is completed you can then create the Maintenance window to say suppress alert notifications for <PGName> where the tag is OS:AIX.

Re: Alert suppression for a specific process

ssamraj — Thu, 21 Sep 2023 11:52:44 GMT

Thanks for the response.. Almost, I did the same.. Please see my reply to nataneal_mendes.

Re: Alert suppression for a specific process

sundarv1 — Wed, 16 Oct 2024 14:36:55 GMT

Hi Natanel

How do we suppress alert specific for one OS Service(not a process) across all hosts?.