topic Re: Threshold for request Service Static Threshold in Alerting

Threshold for request Service Static Threshold

Malaik — Fri, 20 Dec 2024 11:46:42 GMT

Hi all,

Is there any way to configure the baseline and static threshold on the Service Method/Request Level?

We have a specific request under global service that need to be adjusted because it generate a lot of alerts.

Thanks and good day.

Re: Threshold for request Service Static Threshold

JamesKitson — Mon, 26 Jul 2021 14:08:37 GMT

Yes, if you mark it as a key request you can configure those settings for that request separately from the overall service: https://www.dynatrace.com/support/help/how-to-use-dynatrace/transactions-and-services/analysis/monitor-key-requests/#custom-alerting-thresholds

Re: Threshold for request Service Static Threshold

ryan_ott — Mon, 26 Jul 2021 14:16:47 GMT

Hello,

Dynatrace provides this functionality in the form of Key Requests. In Dynatrace, you are able to define specific requests as Key Requests within a Service - this allows you to set custom thresholds, configure dashboard tiles for the Key Request, and gather metric data via the API. More information on how to configure a Key Request and configure the custom alerting thresholds you are seeking can be found here: https://www.dynatrace.com/support/help/shortlink/key-requests .

Hope this helps.

-Ryan

Re: Threshold for request Service Static Threshold

Malaik — Mon, 26 Jul 2021 14:17:06 GMT

Thanks James

But where can I find the menu to put the thresold?

Thanks

Re: Threshold for request Service Static Threshold

ryan_ott — Mon, 26 Jul 2021 14:29:43 GMT

Hello,

You can define thresholds for Key Requests in the Anomaly Detection settings of the service itself. As shown in this screenshot: