topic Re: Trigger custom alert based on event in Alerting

Trigger custom alert based on event

Anonymous — Thu, 02 Aug 2018 12:43:06 GMT

Hi Guys,

I would like to trigger an alert based on a custom event. Any ideas how to do this?

The main reason why to create a custom event was:

We would like to trigger an alert when a custom service doesn't have any througput anymore.

For example: a transaction stopped and isn't running anymore, and we would like to notify the team it stopped. The count option isn't available as a metric within services.

Thanks,

Stefan

Re: Trigger custom alert based on event

nj_njoku — Thu, 02 Aug 2018 15:03:15 GMT

Hi Stefan,

Unfortunately I don't think there is an easy way to do this in Dynatrace at the moment. The only thing i can think of is if this is somewhere in your monitored logs when throughput is zero. You can create a log event based on this and alert when this event occurs in the log file. Another option is to do something custom via the API where you pull the metric and create a script to email you if the value is zero. Unfortunately, there is no configuration at this time for alerting of the throughput metric. I believe there is an RFE for this.

Thanks

Re: Trigger custom alert based on event

Anonymous — Thu, 02 Aug 2018 16:55:52 GMT

Hi NJ,

Was already afraid for that, now working with the api and creating a custom metric, the idea is set a value for this metric and alert based on the custom metric.

Re: Trigger custom alert based on event

PierreGutierrez — Fri, 14 Jun 2024 15:06:35 GMT

Hi
Currently its possible 😸

1.- You can use "Event trigger" in workflow to create a flow based on custom event.
Please note that because it is based on "event" information it may generate a storm alert in your flow

2.- Yes, it is possible to determine when the volume of a service has dropped drastically, and this can be configured with "Service load drops"

I hope it's helpful 💪