topic Re: How to Trigger Problem Notifications for Assigned Owners in Dynatrace Teams in Alerting

How to Trigger Problem Notifications for Assigned Owners in Dynatrace Teams

HuseynNajafli — Fri, 12 Sep 2025 05:57:39 GMT

Hello,

When assigning owners in Dynatrace, we usually specify the users' email addresses within the teams we create. This allows users to see the designated owners when they access a particular service where an issue has occurred.

My question is:
Is it possible to automatically notify the assigned owners when a problem is detected?
For example, if I have specified that the DevOps team is responsible for the infrastructure, and the emails of users like John, Mike, etc., are listed under that team, I want those specific users to receive a notification whenever a relevant issue arises — without manually setting them up individually in the problem notification settings.

I have already created a problem notification, but I would like to understand how this can be dynamically applied to teams, based on ownership metadata.

Additionally, could you please clarify the difference between dt.owner and owner in Dynatrace?

Best regards

Re: How to Trigger Problem Notifications for Assigned Owners in Dynatrace Teams

Emm4nuel — Thu, 11 Sep 2025 13:52:30 GMT

As far as I understand, there is no automated option OOTB to alert to dt.owners but you can configure a workflow to dynamically send notifications (e.g., via Slack, email, or ITSM tools like Jira) to the responsible team based on ownership metadata.

dt.owner is a reserved tag used specifically for associating ownership information with entities in Dynatrace.

Owner is a generic tag that can be manually created.

Let me know if you have any other questions!

Re: How to Trigger Problem Notifications for Assigned Owners in Dynatrace Teams

sonja — Thu, 16 Oct 2025 15:12:35 GMT

You'll find some examples on this blog post: https://www.dynatrace.com/news/blog/the-right-person-at-the-right-time-makes-all-the-difference-best-practices-for-ownership-information/