topic Re: Emergency Contact in Alerting

Emergency Contact

Fewen — Tue, 13 Dec 2022 17:33:36 GMT

So I was looking at notification methods in Dynatrace and I noticed a box next to users labeled 'Emergency Contact'. What exactly does that mean. I have been unable to find any documentation about it.

Re: Emergency Contact

dannemca — Tue, 13 Dec 2022 18:58:32 GMT

These addresses will receive emergency notifications from the Dynatrace ONE team in the event of catastrophic cluster states or critical security vulnerabilities that must be addressed.

https://www.dynatrace.com/support/help/setup-and-configuration/dynatrace-managed/configuration/configure-emergency-contacts-managed

This also applies to SaaS despite it is in Managed docs.

Re: Emergency Contact

Andre_LC_Silva — Thu, 22 Jan 2026 10:32:14 GMT

Here you have an updated answer on Emergency Contacts.