Verizon SNPP Integration

dzawieru — Tue, 27 Jan 2026 08:02:43 GMT

Does anyone use the Verizon SNPP connection for EMAG to receive Dynatrace alerts?

https://www.verizon.com/support/knowledge-base-57487/?msockid=3f46a58aea4562141b4fb3b9eb5763f7

Recently, email-to-text has been done away with by AT&T and Verizon. Our company uses Verizon as our cell carrier, and EMAG is a service we have been using for years.

Has anyone setup a Custom Problem Integration to Verizon SNPP using? Does it use a webhook and OAuth 2.0 credentials?

I'm just looking at solutions before looking at outside integration messaging services.

Re: Verizon SNPP Integration

t_pawlak — Mon, 26 Jan 2026 18:13:33 GMT

Hi,
From what I’ve checked, in my opinion it can’t really be sensibly integrated “directly” as a Custom Problem Integration, because:
Dynatrace Custom integration is a HTTP POST webhook to some URL you provide and EMAG SNPP is a telnet/TCP connection, not HTTP.
Dynatrace webhooks can use OAuth 2.0 (Client Credentials), but that’s for HTTP endpoints (token URL + Authorization header).
But you can do some simple workaround.
Create something like bridge/adapter, I don't know how to name it. For example create an HTTP endpoint (Azure Function / AWS Lambda / small container service) that receives Dynatrace webhook, and then sends the message to EMAG using SNPP (TCP/444) (or another EMAG protocol).
I also find this: https://www.verizon.com/business/resources/casestudies/immediate_notification_use_case.pdf --> according to this document, EMAG supports WCTP (HTTPS) and an XML API (as well as SMTP), which are much more webhook-friendly — assuming you can meet EMAG’s required request format/authentication

topic Verizon SNPP Integration in Alerting

Verizon SNPP Integration

Re: Verizon SNPP Integration