Problem Timestamp in Problem Notification Custom Payload?

Pat_Closson — Tue, 10 Feb 2026 23:20:25 GMT

Hello, I'm looking for how the start time of a problem can be added into the custom payload of a problem notification? Is there a working option for this? Example of our payload below:

{
"State":"{State}",
"ProblemID":"{ProblemID}",
"ProblemTitle":"{ProblemTitle}",
"TestMessage":"TEST Alert Message",
"Description":"{ProblemTitle}",
"Source":"Dynatrace",
"Type":"{ProblemImpact}",
"Resource":"{ImpactedEntity}",
"Message_Key":"{ProblemID}",
"Resolution_State":"{State}",
"TimeOfEvent":"{###ProblemStartTime###}", <~~~ Need a working solution for problem start time here
"Severity":"{ProblemSeverity}"
}

topic Problem Timestamp in Problem Notification Custom Payload? in Alerting

Problem Timestamp in Problem Notification Custom Payload?