topic Re: Dynatrace SaaS - DAVIS integration with Slack: Problem comments in Alerting

Dynatrace SaaS - DAVIS integration with Slack: Problem comments

matthew_eisengr — Wed, 31 Jan 2018 09:56:15 GMT

In the WebUI for SaaS -> Problems, you have the ability to add a comment to the problem.

If you have DAVIS integrated with Slack, could you use that as a method to comment on a problem directly from Slack?

Re: Dynatrace SaaS - DAVIS integration with Slack: Problem comments

matthew_eisengr — Thu, 01 Feb 2018 08:29:06 GMT

...or is there any other way to comment on problems besides through the WebUI?

Re: Dynatrace SaaS - DAVIS integration with Slack: Problem comments

matthew_eisengr — Thu, 01 Feb 2018 08:32:15 GMT

Ok, I see you can do it through the WebAPI here: https://www.dynatrace.com/support/help/dynatrace-api/problems/how-do-i-push-or-add-comments-to-problems/

Re: Dynatrace SaaS - DAVIS integration with Slack: Problem comments

pahofmann — Thu, 01 Feb 2018 20:16:40 GMT

Yes you can add comments via DAVIS, there are many ways!

You can do it via the alexa skill, the DAVIS chat interface or integrations like Slack.

Here an example from the DAVIS chat UI: