Create Davis Problem With custom fields and select a specific Alerting Profile

dynalearnroh — Thu, 09 Jul 2026 17:26:03 GMT

I am trying to create a Davis problem based on the parameters below:

1. SRG fails and it writes events to Bizevents, these bizevents are then enriched with additional identifies which signifies that this is a critical failure

2. I am using the Davis option in the Openpipeline for Bizevents to create a problem.

The issue i am facing is i am not able to select a specific Alerting profile and everytime the openpipeline finds the patching pattern it is creating a Davis Event which is creating the Davis Problem.

The eventual goal is to select a specific Alerting profile so that the Davis Problem sends an Event to ServiceNow which kicks off a specified incident response.

I am able to create a custom davis problem by using Workflow and passing a custom Device, however when i pass the same Custom Device as entitySelector in the OpenPipeline it is not selecting the correct Alerting profile.

Any ideas would help, i am at a loss of ideas at this time.

topic Create Davis Problem With custom fields and select a specific Alerting Profile in Alerting

Create Davis Problem With custom fields and select a specific Alerting Profile