topic Re: Maintenance Window Didn't Mute the Alert in Alerting

Maintenance Window Didn't Mute the Alert

MohammedRahman — Thu, 17 Sep 2026 06:53:50 GMT

Hi Team,

We have this maintenance window to suppress alert for an EKS Cluster.

To make sure to mute all entities are muted I have created a management zone and added it to the maintenance window.

This management zone includes all workloads and almost covers every EKS entity but still we did received the Pod replicaa not available on a Workload problem.

This has been escalated internally, Highly appreciate it if any expert here can help me resolve it.

Re: Maintenance Window Didn't Mute the Alert

AntonPineiro — Thu, 17 Sep 2026 07:58:36 GMT

Hi,

Screenshot are too small. Can you share them in another way?

Best regards

Re: Maintenance Window Didn't Mute the Alert

MohammedRahman — Thu, 17 Sep 2026 08:10:40 GMT

Re: Maintenance Window Didn't Mute the Alert

rastislav_danis — Thu, 17 Sep 2026 09:09:50 GMT

Hi,

you have to leave only the management zone in filter, because AND condition for cluster removes all entities but cluster from your filter.

Re: Maintenance Window Didn't Mute the Alert

AntonPineiro — Thu, 17 Sep 2026 09:58:34 GMT

Hi,

I think same, or using MZ filter or using entity filter.

Best regards