topic Re: Take the Community feature challenge! in Community challenges

Take the Community feature challenge!

laima_vainina — Tue, 26 Jan 2021 13:35:24 GMT

Welcome to the first Dynatrace Community challenge of 2021!

We want to start this year with a creative and personal exercise. For many, the Community is a major place to look for answers to questions, submit product ideas, and do much more. All this results in a lot of time being spent here.

With that in mind, let's brainstorm some of the things you want to see improved or added in the Dynatrace Community which would make your time here more enjoyable.
Think about the following aspects: What would you like to see more? What would you like to remove? What features would you like to see in a perfect Community that you think could meet all your needs?

Be sure to vote for the suggestions of others. It's important for us to see what our Community members want most. Who knows, maybe your wishes will be fulfilled very soon?

Entries close on February 16th.

Everyone that lets us know their desired feature will get +150 reputation points!

Re: Take the Community feature challenge!

pahofmann — Tue, 26 Jan 2021 13:54:35 GMT

I think stack exchange is a great model for communities like this.

I really like the community moderation features there, allowing trusted users to edit questions/answers to improve them, e.g. for better readability or to clarify meaning etc.

Also the "mark as duplicate" feature is pretty nifty, makes it easy to identify duplicate questions and automatically leaves a link to a place where it was already answered.

Re: Take the Community feature challenge!

laima_vainina — Tue, 26 Jan 2021 14:08:01 GMT

@Patrick H. - thanks for your feedback.

We also like the stack exchange model. Thank you for mentioning it. Additional feature options for power users are a very good recommendation. I will add it to our list, maybe very soon our forum will have such an opportunity.

+150 points awarded 🙂

Re: Take the Community feature challenge!

ChadTurner — Tue, 26 Jan 2021 18:58:52 GMT

As we tested the new version of the community platform last year, there were a few features that were removed and a few were added.

Of them I'd love to see:

- How many views on a particular post

- Unique User Names as some times is hard to pick the right name because the name is very popular.

- Marking Community members as Experts

- Allowing these Expert users to move RFE's from questions to the Ideas page

- Put in some fail safes for large postings where an error is generated or if you accidentally click a link that redirects your page off of you community post that you were working on.

- Ability to add Videos/GIFs. (GIFs for me have never worked of videos so I post via youtube and link them)

- Allow to the ability to mark content. I've seen cases where users accidentally post sensitive data, but have no way to discretely letting the user know without pointing out the sensitive data. Lately I reach out to the fantastic community moderators via linkedin

- Allow users to adjust tags

- Allow users to mark RFE's or questions as duplicate and link them back to the original posting.

These are just a few and I'm sure there will be more overtime 🙂

Re: Take the Community feature challenge!

AntonioSousa — Tue, 26 Jan 2021 20:26:45 GMT

In my perspective, one of the most needed features is some way to arrange all the RFEs that exist. Searching them is difficult, and so a lot of duplicates exist. I'm not in a position to recommend the best solution, but it would be great if there is some visualization applied to all of them, even dreaming some type of Smartscape applied to this issue 😉

Re: Take the Community feature challenge!

laima_vainina — Wed, 27 Jan 2021 12:50:21 GMT

Hi @Antonio S. Thank you for sharing your desired feature. I'm pleased to tell you the good news that soon your experience with searching for product ideas will be much more enjoyable and countless times easier 😉
+150 points awarded 🙂

Re: Take the Community feature challenge!

Karolina_Linda — Wed, 27 Jan 2021 12:57:29 GMT

That's a very nice list! And... there's a chance close to 100% that most of them will be addressed very soon 😉

Re: Take the Community feature challenge!

Karolina_Linda — Wed, 27 Jan 2021 12:59:39 GMT

hi Patrick, what would you say for merging duplicate product ideas into one?

Re: Take the Community feature challenge!

pahofmann — Wed, 27 Jan 2021 21:42:50 GMT

Merging them is also not a bad idea, if it happens fast enough.

If there were already some comments on it before it was detected as a duplicate it might be better to just lock all further comments and link them together as a duplicate.

Re: Take the Community feature challenge!

The_AM — Wed, 27 Jan 2021 21:47:15 GMT

Hi Laima,

I think getting this call out there for ideas is very welcoming to allow members to be involved in shaping the future of Dynatrace Community!

I'd like to be bold in suggesting something a bit beyond what currently the Community platform currently offers directly, and that's to be more inclusive of all the great open-source projects out there. I know there is quite a bit of code out there already on platforms like GitHub, BitBucket, etc.

So, my suggestion is for a "Developer Community" portal for the platform where it can be easier to centrally track different Dynatrace platform extensions, OneAgent plugins, Monitoring-as-Code, etc. projects with links to those external repositories (where they already exist) or for our members to share new projects/code with the Community.

Maybe even a challenge, or two, for members to write a new Dynatrace extension and publish it along with a write-up to the Community?

Thanks,
Andrew M.

Re: Take the Community feature challenge!

ChadTurner — Wed, 27 Jan 2021 23:27:31 GMT

Thats awesome! Very excited to see what the future has instore for the Community!

Re: Take the Community feature challenge!

skrystosik — Thu, 28 Jan 2021 10:42:48 GMT

I would like to have option to easy find ideas posted by my from my profile page (when I'm authenticated). Sometimes I have problems to find the ones posted by me If I'm on rush 🙂

Sebastian

Re: Take the Community feature challenge!

pahofmann — Thu, 28 Jan 2021 11:22:50 GMT

That would be really helpful, especially as they don't show up under questions on your profile so it's really hard to find old ones.

Re: Take the Community feature challenge!

pdeodato — Fri, 29 Jan 2021 16:49:05 GMT

Hi @Laima V.,

As a newcomer, one of my greatest struggles while using the Community pages is the massive number of search results that regard AppMon, rather than Dynatrace. At times, I would find myself reading the answers to a question, analysing them for some time, only to notice after a few minutes that I lost time reading outdated content related to a different tool than the one I was after...

It would be a great feature to filter out all those results that relate to AppMon, globally! Maybe as a 'Site Preference' ??

Thanks a lot, keep up the good work and stay safe in these strange times 🙂

Re: Take the Community feature challenge!

laima_vainina — Mon, 01 Feb 2021 07:37:34 GMT

Hey @Andrew M. thanks a lot for your support, as well as for your challenge idea suggestion! This is definitely something we could and would like to implement in the near future.

+150 points awarded 🙂

Re: Take the Community feature challenge!

laima_vainina — Mon, 01 Feb 2021 07:53:00 GMT

Thanks, @Pedro D. for sharing your struggle. We understand that this is a very inconvenient issue, so I'm happy to let you know that we are working on it and very soon the search results will work much better.

+150 points awarded 🙂

Re: Take the Community feature challenge!

suresh230591 — Wed, 03 Feb 2021 07:00:05 GMT

I would like to see a filter on the main QA page where we can filter the questions by category like below. I wan to see only question related to RUM so I can filter them

RUM
Synthetic
Plugin
Activegate

Also, if search bar can also have similar filter so that only desired results get populated. This would reduce the time spent on search.

Re: Take the Community feature challenge!

Karolina_Linda — Wed, 03 Feb 2021 10:42:42 GMT

That's a valid point that comes back to us as a boomerang. Thanks, Sebastian!

Let's see what we can do about it 😉

Re: Take the Community feature challenge!

Karolina_Linda — Wed, 03 Feb 2021 12:15:09 GMT

I love it!

Andrew, what would you say for an "Extending Dynatrace" category with subforums for Extensions, Integrations, as well as all REST API questions in one place?

Re: Take the Community feature challenge!

Karolina_Linda — Wed, 03 Feb 2021 12:16:47 GMT

Hi @Antonio S., what would you say for merging duplicate product ideas? Would this be an option?