topic Re: Discrepancy Between Grail Dashboard DateTime and Local System DateTime in Dashboarding

Discrepancy Between Grail Dashboard DateTime and Local System DateTime

ash2 — Fri, 09 Feb 2024 08:40:59 GMT

Hi Team,

I have encountered a n issue with the Grail dashboard datetime variable; there appears to be a consistent 10+ hours difference with the datetime displayed in my laptop. the variable $dt_time_from and $dt_timeframe_to are not reflecting the correct local time as set on my system. this is resulting in misalignment between data represented in the dashboard and actual local time. Could you please help me with this?

Re: Discrepancy Between Grail Dashboard DateTime and Local System DateTime

dannemca — Fri, 09 Feb 2024 13:42:18 GMT

Did you confirmed if you are running the same timezone in Dynatrace as your pc?

https://docs.dynatrace.com/docs/get-started/dynatrace-ui#user-menu-latest-dynatrace

Re: Discrepancy Between Grail Dashboard DateTime and Local System DateTime

ash2 — Sun, 11 Feb 2024 23:09:33 GMT

Yes, it is set to use browser default and browser default is set to use local timezone>

Re: Discrepancy Between Grail Dashboard DateTime and Local System DateTime

ash2 — Wed, 14 Feb 2024 00:13:16 GMT

Hi Team,

Can I please request for further assistance on this issue?

Re: Discrepancy Between Grail Dashboard DateTime and Local System DateTime

GosiaMurawska — Tue, 13 Aug 2024 12:29:03 GMT

Hi @ash2
Have you managed to solve the problem? It would be great if you could share the solution with the Community users. 💡

Re: Discrepancy Between Grail Dashboard DateTime and Local System DateTime

calfano — Tue, 13 Aug 2024 12:36:53 GMT

I've noticed the same behavior

Re: Discrepancy Between Grail Dashboard DateTime and Local System DateTime

ash2 — Tue, 24 Sep 2024 01:32:02 GMT

There is no straightforward way. I have written a custom function to convert this into a required timezone.

Re: Discrepancy Between Grail Dashboard DateTime and Local System DateTime

Peter_Youssef — Thu, 26 Sep 2024 09:53:01 GMT

Hi @ash2

Kindly check if the cluster nodes date & time have the same configurations or not.
NTP should be properly configured on all cluster nodes to avoid time discrepancies and Synchronization issues.

Regards,

Peter.