topic Re: How we can calculate service availability % using metrics or logs in Dashboarding

How we can calculate service availability % using metrics or logs

heramb_sawant — Tue, 30 Jul 2024 04:24:11 GMT

Hi ,
I want to find out availability % of each service in specific environment. Can somebody please help me on this.

Regards,
Heramb Sawant

Re: How we can calculate service availability % using metrics or logs

Mohamed_Hamdy — Tue, 30 Jul 2024 04:31:52 GMT

Hi @heramb_sawant ,

you can use SLO, or use the same method in the Data Explorer

https://docs.dynatrace.com/docs/shortlink/slo-definitions-examples

https://docs.dynatrace.com/docs/shortlink/slo-basics

Best Regards

Mohamed

Re: How we can calculate service availability % using metrics or logs

heramb_sawant — Tue, 30 Jul 2024 04:44:37 GMT

Hi Mohamed_Hamdy ,
(100) X (builtin:service.errors.server.successCount:splitBy())/(builtin:service.requestCount.server:splitBy())

is this right way to find the service availability?

Re: How we can calculate service availability % using metrics or logs

Mohamed_Hamdy — Tue, 30 Jul 2024 05:37:27 GMT

Hi @heramb_sawant , yes you can use it and the following is a sample to give you the availability percentage of a specific service, this sample you can use in the global demo environment

((100)*(builtin:service.errors.server.successCount:filter(and(in("dt.entity.service",entitySelector("type(SERVICE),entityName.equals(azure easytravelazure-weather-service)")))):splitBy())/(builtin:service.requestCount.server:filter(and(in("dt.entity.service",entitySelector("type(SERVICE),entityName.equals(azure easytravelazure-weather-service)")))):splitBy())):setUnit(Percent)

Re: How we can calculate service availability % using metrics or logs

heramb_sawant — Thu, 08 Aug 2024 04:38:53 GMT

Thanks Mohamed for providing solution.

Can we get the same output( service availability % ) using dynatrace API??

Regards,
Heramb

Re: How we can calculate service availability % using metrics or logs

Mohamed_Hamdy — Thu, 08 Aug 2024 05:04:21 GMT

Hi @heramb_sawant, yes, you can use metric API, using the above sample, you can copy the request as metric API directly same as the below screenshots

Regards,

Mohamed

Re: How we can calculate service availability % using metrics or logs

heramb_sawant — Thu, 29 Aug 2024 13:52:00 GMT

Thanks for this example. This is really helpful.