topic Re: Data not showing in Classic Dashboard and Data Explorer in Dashboarding

Data not showing in Classic Dashboard and Data Explorer

Tanveermd — Thu, 27 Feb 2025 13:14:24 GMT

Hello,

A weird issue: I am able to see data captured in the metric, but unable to see it in Data Explorer and Classic Dashboard but can see it in Noteboooks and new Dashboard .. 😞

Any clue?

Thanks

Re: Data not showing in Classic Dashboard and Data Explorer

AntonPineiro — Wed, 26 Feb 2025 15:23:09 GMT

Hi,

Is some out-the-box metric? Are you ingesting metric in some way?

Best regards

Re: Data not showing in Classic Dashboard and Data Explorer

Tanveermd — Wed, 26 Feb 2025 16:05:02 GMT

They are all custom metrics extracted from logs

Re: Data not showing in Classic Dashboard and Data Explorer

ChadTurner — Wed, 26 Feb 2025 16:55:42 GMT

Could you share an image of the metric that you are targeting so we can get an understanding of it. Please provide the Metric ID as that will give us the placeholders to determine what type of metric it is etc.

Much like what @AntonPineiro outlined.

You stated that it was logs, was that logs Grail or Classic logs that it was defined in. I think that is where the disconnect it.

Re: Data not showing in Classic Dashboard and Data Explorer

jeifoc — Fri, 04 Jul 2025 17:48:05 GMT

I'm experiencing the same issue. I have certain metric that I need to view in the Data Explorer, but they don't appear in real time. When I check the logs, the information is there, but it's not showing up in the Data Explorer."