topic Re: Display timeframe as 24 hours format in gen3 chart in Dashboarding

Display timeframe as 24 hours format in gen3 chart

Hillman — Tue, 13 Jan 2026 08:04:53 GMT

In gen2, the timeframe of the chart are displayed in 24-hour format:

In gen3, however, the timeframe is displayed in 12-hour format. Is it possible to choose the time format as I wish?

Re: Display timeframe as 24 hours format in gen3 chart

Julius_Loman — Tue, 13 Jan 2026 08:28:34 GMT

Time format is based on your browser settings (based on browser locales).
Timezone (if needed) can be set in your user preferences and on the environment (in account management).

Re: Display timeframe as 24 hours format in gen3 chart

Hillman — Wed, 14 Jan 2026 06:32:25 GMT

@Julius_Loman Where can I check on it? I have checked the browser settings but do not see any time format related setting. I have checked in account management and do not see any time format related settings either.

Re: Display timeframe as 24 hours format in gen3 chart

Julius_Loman — Wed, 14 Jan 2026 06:51:17 GMT

@Hillman is language settings. What language do you have? US English has 12 hours format while UK settings has 24 hours.

Re: Display timeframe as 24 hours format in gen3 chart

Hillman — Wed, 14 Jan 2026 06:53:49 GMT

@Julius_Loman It is US English.

Why does the time format being tied to language?

Re: Display timeframe as 24 hours format in gen3 chart

Julius_Loman — Wed, 14 Jan 2026 08:03:43 GMT

In browser you set locale, not just the preferred language.

Re: Display timeframe as 24 hours format in gen3 chart

Hillman — Thu, 15 Jan 2026 02:21:42 GMT

@Julius_Loman What I mean is, why does the time format tied to the locale instead of allowing users to choose what they want?

Re: Display timeframe as 24 hours format in gen3 chart

Julius_Loman — Thu, 15 Jan 2026 08:26:51 GMT

@Hillman beacuse that is how browsers work and they use locale. This is not Dynatrace specific.
If you want a 24-hour format, I recommend switching to "English (United Kingdom)" instead of "US English" as US has a 12-hour time format.