topic Re: Web application overview gen3 dashboard in Dashboarding

Web application overview gen3 dashboard

Gewo — Fri, 01 May 2026 08:58:38 GMT

Hello everyone!

I am looking for a way to create a sharable dashboard with many people that don't have access to my environment.
The dashboard I am trying to create needs to contain some of the main metrics from a web application like apdex, geolocation, browser etc.
I tried creating the metrics needed, but when i go and try to query them in DQL or insert them from data explorer my tiles don't show any record.
Is it possible in any way to do this in dashboards gen3?
In dashboards classic the tiles work.

Thanks in advance

Re: Web application overview gen3 dashboard

MaximilianoML — Fri, 01 May 2026 10:44:23 GMT

Hello @Gewo

What you’re experiencing is a common situation when moving from Classic Dashboards to Dashboards Gen3.

In Classic, tiles rely on the traditional metric store, so built-in metrics such as Apdex, browser, and geolocation are immediately available. In Gen3, dashboards are powered by Grail and DQL, and not all classic builtin:*: metrics are available there yet. If the metric exists only in the classic store, DQL will return no records.

There are two main points to consider:

The data must be available in Grail to be queried with DQL.
Dashboards Gen3 do not currently provide public/external sharing links for users without environment access.

For RUM use cases, the recommended approach is usually to query Grail-native data, such as user actions, instead of relying only on classic precomputed metrics.

Your practical options are:

Use DQL with Grail-native data for Gen3 dashboards.
Continue using Classic dashboards if those specific tiles depend on classic metrics.
Use Reports to distribute information externally by PDF or scheduled email.
Build a custom Dynatrace App or external view if you need controlled sharing with users outside the environment.

In short, this does not sound like a misconfiguration. It is most likely related to the difference between Classic metrics and Grail/DQL availability.

If you share the metric key or an example query, the community may be able to help check whether there is a Grail-compatible alternative.

I hope it helps you 😃

Re: Web application overview gen3 dashboard

zietho — Sun, 03 May 2026 08:24:49 GMT

Yes, plus, we are currently working on bringing public/anonymous dashboards back to the new Dashboards.
Currently we target end of September to provide it to all customers.