topic Re: Is Dynatrace Mission Control mandatory? Can I install Dynatrace Managed in offline mode? in Dynatrace Managed Q&A

Is Dynatrace Mission Control mandatory? Can I install Dynatrace Managed in offline mode?

m_nasrudin1 — Thu, 25 May 2023 09:35:13 GMT

Hi All,

I want to clarify about the answer in this forum thread.

About this answer "if Dynatrace is offline for more than 14 days, all monitored hosts will be disabled." is it still possible to work in offline mode for Dynatrace Managed? because my customer is worried when the server has internet access to Dynatrace Mission Control.

Thanks,

Re: Is Dynatrace Mission Control mandatory ? Can I install Dynatrace Managed in offline mode ?

Radoslaw_Szulgo — Wed, 26 Aug 2020 13:33:59 GMT

To be precise - monitoring won’t be disabled completely - only overages.

details on all possible option here :

https://www.dynatrace.com/news/blog/deploying-ai-powered-software-intelligence-in-environments-with-technical-or-regulatory-constraints/

Re: Is Dynatrace Mission Control mandatory? Can I install Dynatrace Managed in offline mode?

ChadTurner — Thu, 13 Mar 2025 11:52:05 GMT

This is not recommended and cannot be done from what I understand. See some of the following similar posts:

How can we install Dynatrace Managed while bypassing connection to Mission Control

What if Dynatrace Managed cannot communicate with mission control

Cluster connection to Mission Control

Auditing Dynatrace mission control communication

Re: Is Dynatrace Mission Control mandatory ? Can I install Dynatrace Managed in offline mode ?

ChadTurner — Wed, 26 Aug 2020 13:35:34 GMT

Re: Is Dynatrace Mission Control mandatory ? Can I install Dynatrace Managed in offline mode ?

m_nasrudin1 — Thu, 27 Aug 2020 03:54:44 GMT

Hi Radoslaw,

In this article mentioned "Like Dynatrace Managed, you get all the same functionality and intelligence in our SaaS offering but not the automated support, so maintenance becomes a manual task. It’s important to note that to enable proper support for Managed Offline, we require updates to be downloaded manually."

So when I install Dynatrace Managed in offline mode (no internet access on the server), basically the all functionality of Dynatrace Managed is fine ? just can't connect to the Mission Control, and then I can't get the automated support, and rerquire updates to be downloaded manually ?

Thanks

Re: Is Dynatrace Mission Control mandatory ? Can I install Dynatrace Managed in offline mode ?

Radoslaw_Szulgo — Thu, 27 Aug 2020 06:42:37 GMT

Well yes. Additionally you don’t have access to public synthetic locations - but you can use private, and help chat.