topic Re: OneAgent Windows Download (HTTP 404 Error) in Dynatrace Managed Q&A

OneAgent Windows Download (HTTP 404 Error)

serhat_balik — Wed, 17 Feb 2021 14:42:21 GMT

We're trying to download Windows installer for OneAgent on the target host but it gives an HTTP 404 error.

We can reach the Dynatrace UI > Deploy Dynatrace screen, but when we click "Download OneAgent installer" it throws the error. I thought that maybe the ports are not configured properly, but it doesn't seem to be the problem.

Do you guys have any suggestions?

Re: OneAgent Windows Download (HTTP 404 Error)

pahofmann — Wed, 17 Feb 2021 14:52:43 GMT

Is the domain you use to access dynatrace the same one it tries to use for the download of the installer (hsy897.dynatrace-managetd.com)?

If you use a custom domain make sure to enter it in the CMC under web UI URL (Settings -> Public endpoints) so that it is used for the generated links for agent downloads etc.

Re: OneAgent Windows Download (HTTP 404 Error)

serhat_balik — Sun, 21 Feb 2021 13:27:15 GMT

We overcame the issue by using the host ip adress for the time being. It's probably about custom domain issue like you mentioned. I'll give an update if it doesn't resolve. Thank you.