topic Re: Does Cross-Environment-tracing work for environments of different Dynatrace Clusters? in Dynatrace Managed Q&A

Does cross-environment-tracing work for environments of different Dynatrace clusters?

MAkimov — Wed, 14 Jun 2023 09:25:33 GMT

Hello

Dynatrace have interesting feature - Cross-Environment-tracing, it is in early-adopted

https://www.dynatrace.com/support/help/whats-new/preview-and-early-adopter-releases/#expand-1177--cross-environment-tracing-163

blog post - https://www.dynatrace.com/news/blog/dynatrace-w3c-trace-context-support-provides-more-interoperability-between-monitoring-environments/

but I did not find Technical description and limitations

I am interested in the question Does Cross-Environment-tracing work for environments of different Dynatrace Clusters?

Could you please tell me?

Re: Does Cross-Environment-tracing work for environments of different Dynatrace Clusters?

Radoslaw_Szulgo — Fri, 30 Apr 2021 14:46:37 GMT

~~No, unfortunately it works only within same cluster.~~

You need additional configuration to set up cross-cluster communication. See REST API here:

https://www.dynatrace.com/support/help/dynatrace-api/configuration-api/remote-environments/post-remote-environment/?_ga=2.65704558.1959604107.1619421595-1914729525.1615888330&_gac=1.188676698.1618307412.Cj0KCQjw38-DBhDpARIsADJ3kjlrMt0ukDUxXrMDqvT6CQIrBD8bjV0EFj36trTHo27AEi-oE-f1raMaAgX0EALw_wcB

and read this blog post how to do it via UI:
https://www.dynatrace.com/news/blog/reporting-at-scale-leveraging-cross-environment-dashboards-general-availability/

Re: Does Cross-Environment-tracing work for environments of different Dynatrace Clusters?

Julius_Loman — Fri, 30 Apr 2021 13:49:20 GMT

Actually, it does work between clusters. I have to argue with @Radoslaw, But you won't see the full trace - for example it's not possible to see a service flow across different dynatrace environments. But for a particular external service, you can follow the traces to other Dynatrace environment - the other environment UI will open up for you and the context is passed. This even does not need any interconnection of those clusters nor the W3C headers.

Secondly, you get the ability to put data from a remote environment onto your dashboard. For this you need the connection to the cluster (not Cluster ActiveGate in case of managed, but the Cluster address itself). But beware - tokens do not have scope limit - so any environment having the token will have access to all data that can be put on the dashboard.

Re: Does Cross-Environment-tracing work for environments of different Dynatrace Clusters?

Radoslaw_Szulgo — Fri, 30 Apr 2021 14:47:54 GMT

ah true! Thanks for correcting me! I've updated my answer and shared 2 useful links.

Re: Does Cross-Environment-tracing work for environments of different Dynatrace Clusters?

MAkimov — Fri, 30 Apr 2021 19:55:26 GMT

@Radoslaw_Szulgo @Julius_Loman

Thank you very much for the answer !