topic Re: Upload updates manually in offline Dynatrace managed deployment in Dynatrace Managed Q&A

Upload updates manually in offline Dynatrace managed deployment

marek_kapusto — Mon, 07 Jun 2021 17:41:43 GMT

How to manually upload updates on managed offline installation?

Re: Upload updates manually in offline Dynatrace managed deployment

marek_kapusto — Wed, 09 Jun 2021 13:33:57 GMT

Please follow the steps outlined below to apply Dynatrace cluster and agent updates.

Download updates bundle archive
Unpack updates archive e.g. to /tmp directory. You should get 2 files: server.zip and agents.zip
Unpack agents.zip into: /var/opt/dynatrace-managed/agents
Unpack server.zip into: /var/opt/dynatrace-managed/installer/upgrade

Re: Upload updates manually in offline Dynatrace managed deployment

Radoslaw_Szulgo — Thu, 10 Jun 2021 12:27:27 GMT

In case you download updates from a separate links:

1. Download a file

2. Extract to:

Dynatrace Managed cluster updates go to: /var/opt/dynatrace-managed/installer
Other files to /var/opt/dynatrace-managed/installer

Additionally, to update:

Nginx Offsets,
Go external metadata files,
revoked OneAgent versions files,

you need to call REST endpoint to apply them:

Auth token: ControlManagement (generate using Cluster Tokens API)

Nginx offset
Path: POST /api/v1.0/control/clusterManagement/goMetadataArchive/clusterManagement/nginxOffsetFile
form data param: "file" (binary)

Go metadata:
Path: POST /api/v1.0/control/clusterManagement/goMetadataArchive/deployBundle
form data param: "metadata-archive" (binary)

Revoked OneAgent versions files

Path: POST /api/v1.0/control/clusterManagement/badInstallerVersionsFile

form data param: "file" (binary)

Re: Upload updates manually in offline Dynatrace managed deployment

eric_speed — Tue, 08 Jun 2021 00:01:37 GMT

Is it /var/opt/dynatrace-managed/installer or /var/opt/dynatrace-managed/installer/upgrade? Also, will it automatically distribute across all cluster nodes, or do does it need to be put on all the nodes?

Re: Upload updates manually in offline Dynatrace managed deployment

marek_kapusto — Tue, 08 Jun 2021 06:44:47 GMT

It will automatically distribute updates across all cluster nodes.

Re: Upload updates manually in offline Dynatrace managed deployment

Radoslaw_Szulgo — Wed, 09 Jun 2021 13:33:35 GMT

You're right! It's "/installer/upgrade"

Re: Upload updates manually in offline Dynatrace managed deployment

VictorG — Mon, 18 Oct 2021 14:29:49 GMT

We have Dynatrace Managed but the connection to Mission Control is very very slow and It can't finish download ActiveGate bundle. We have the Active Gates installation stopped for one week. is there a way to download ActiveGate update and mannually upload into the cluster nodes?

Re: Upload updates manually in offline Dynatrace managed deployment

Radoslaw_Szulgo — Mon, 18 Oct 2021 15:13:08 GMT

Yes, contact your CSM or Dynatrace ONE vi help chat.

Re: Upload updates manually in offline Dynatrace managed deployment

eric_speed — Thu, 28 Apr 2022 14:09:18 GMT

With the recent release of Agent AND Active Gate of version: 1.237.242.20220421-112038, this process doesn't work. I am assuming since they are both the same exact version we have to manually merge the build-unit-agent.json?

Re: Upload updates manually in offline Dynatrace managed deployment

Julius_Loman — Thu, 28 Apr 2022 14:39:10 GMT

@eric_speed the UI upload approach does not work for you? In Managed Offline the updates should be uploaded using UI. Or you are speaking out Managed (not the offline) version?

Re: Upload updates manually in offline Dynatrace managed deployment

eric_speed — Thu, 28 Apr 2022 14:46:49 GMT

We are indeed offline. We have essentially mimic the auto download process if connected to mission control. We periodically check Mission Control for new bundles, download, and push them to one of the nodes in the cluster as discussed above. This time we ran into issues with two of the bundles having the exact same version and overwriting the json file causing availability issues of said bundles in the cluster. It was verified that via the UI process this does work successfully. I rechecked to see if there was any new API for this vs vs copying it to a node but I did not see one.

Re: Upload updates manually in offline Dynatrace managed deployment

Julius_Loman — Thu, 28 Apr 2022 19:20:44 GMT

I'd probably mimic the UI upload as well (login to the CMC and upload the file) instead of trying to upload it directly in the directories. The UI requests are actually quite simple to mimic.