topic What is "offline" in Dynatrace? in Dynatrace Managed Q&A

What is "offline" in Dynatrace?

kohei-saito — Thu, 23 Feb 2023 15:31:42 GMT

Hi,

I found the item "offline" in the field of "Deployment Model" when I was creating new dynatrace support tickets.

What does "offline" mean here?

I think that dynatrace cannot be not built as fully closed and on-premises environment even if we build dynatrace managed.

Note) Here "fully closed and on-premises environment" means the environment that is built in some local network and has no access to the Internet.

Perhaps, is it possible to build dynatrace in the on-premises environment?

Re: What is "offline" about dynatrace?

vladislav_samoy — Thu, 05 Jul 2018 04:44:02 GMT

Hi. It means Dynateace has released fully offline version for Dynatrace. Please contact your sales representative for more information

Re: What is "offline" about dynatrace?

kohei-saito — Thu, 05 Jul 2018 05:06:18 GMT

Hi, @Vlad S.

Thanks for your prompt response!

I'm glad to hear it!
I'll contact my sales representative.

Re: What is "offline" about dynatrace?

Radoslaw_Szulgo — Thu, 05 Jul 2018 21:01:29 GMT

Note that with offline version you don't get Mission Control team support there to take care of operations such upgrades, certificates management, health-check monitoring etc.