topic Re: what is the best practice to route oneagent traffic from remote environment to local through internet in Dynatrace Managed Q&A

Route OneAgent traffic from a remote environment to a local through internet

Eslam_saeid — Tue, 29 Aug 2023 11:31:57 GMT

What is the best practice to route OneAgent traffic from a remote environment to a local through internet as HLD and any special configuration?

Re: Route OneAgent traffic from a remote environment to a local through internet

Yosi_Neuman — Wed, 19 Mar 2025 12:27:44 GMT

Hi @Eslam_saeid

This is one of the Cluster ActiveGate (AKA CAG) roles as explained in Dynatrace Managed connectivity scheme

HTH

Yos

Re: what is the best practice to route oneagent traffic from remote environment to local through internet

Eslam_saeid — Sun, 27 Aug 2023 08:33:34 GMT

hi Yos

thanks for passing, we have alone of oneagent in the remote environment , is there is any possible to put AG in the remote environment and linked it the the cluster AG in the local environment?

Regards,

Re: what is the best practice to route oneagent traffic from remote environment to local through internet

Yosi_Neuman — Sun, 27 Aug 2023 08:39:43 GMT

You are more than welcome @Eslam_saeid

Yes, you can place EAG between the OA and CAG

HTH

Yos

Re: what is the best practice to route oneagent traffic from remote environment to local through internet

Eslam_saeid — Sun, 27 Aug 2023 08:43:25 GMT

can you feedback and how we will configure the remote Env AG to link it to the cluster AG

Regards,

Re: what is the best practice to route oneagent traffic from remote environment to local through internet

Yosi_Neuman — Sun, 27 Aug 2023 08:57:34 GMT

First install the local CAG and be sure you see it from the CMC - deployment status of AG's

After that, download the EAG and install it on the remote machine.

Make sure your FWs allows https connection from the remote EAG to the local CAG on port 9999

After your EAG will show up in your environment deployment status download the OA and install it on the remote machines.

Be ware that EAGs and OAs are looking for all the current available endpoints, hence the sequence of the above steps are essential.

HTH

Yos

Re: what is the best practice to route oneagent traffic from remote environment to local through internet

Eslam_saeid — Sun, 27 Aug 2023 10:41:47 GMT

this is not working at all

thanks for your tries

Re: what is the best practice to route oneagent traffic from remote environment to local through internet

Yosi_Neuman — Wed, 19 Mar 2025 12:27:56 GMT

Actually it is working just fine for couple of our customers.

In order to check connection from EAG to the CAG run curl -k https://<CAG-IP>:9999/rest/state , this should return running, if that is not working check the FW rules and the route tables.

Yos