topic Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9 in Dynatrace Managed Q&A

Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

Radoslaw_Szulgo — Mon, 07 Nov 2022 10:58:49 GMT

As I receive many questions about why Dynatrace Managed doesn't support Red Hat Enterprise Linux 8.5 I've decided to write a community post about this.

We don't plan to add support for RHEL 8.5.

Updated 7th November 2022:

RHEL 8.7 and 8.9 versions will be supported for 6 months only in alignment with Red Hat support policy (see below). This approach should give you the time to transition to the following version smoothly.

details: https://access.redhat.com/support/policy/updates/errata/

Hope you find it well. Feel free to leave feedback here.

Re: Dynatrace Managed will not support RHEL 8.5, 8.7 and 8.9

ChadTurner — Wed, 30 Mar 2022 17:28:04 GMT

Thanks @Radoslaw_Szulgo !

Re: Dynatrace Managed will not support RHEL 8.5, 8.7 and 8.9

kuncarlos — Mon, 24 Oct 2022 14:55:08 GMT

As of October 2022, is this still valid or are we supporting everything after 8.6¿?

Re: Dynatrace Managed will not support RHEL 8.5, 8.7 and 8.9

MEylenbosch — Mon, 07 Nov 2022 10:46:52 GMT

@Radoslaw_Szulgo do you have any update on this question by @kuncarlos ?

Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

Radoslaw_Szulgo — Fri, 02 Dec 2022 10:44:47 GMT

~~Based on your response and other customers, we've decided to support RHEL 8.7 and 8.9. But we won't support Oracle Linux 8.7 and 8.9.~~

Updated 7th November 2022:

Updated 2nd December 2022:

RHEL 8.7 will be supported starting version 1.256 - to be released still in December.

Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

MEylenbosch — Mon, 07 Nov 2022 11:03:18 GMT

thank you !

Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

EddoAloha — Mon, 28 Nov 2022 21:51:27 GMT

Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

EddoAloha — Mon, 28 Nov 2022 21:52:41 GMT

Except on the 27th, my Auto Update did not complete on my RHEL v 8.7 servers ...

Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

Radoslaw_Szulgo — Tue, 29 Nov 2022 07:22:36 GMT

RHEL 8.7 and RHEL 8.9 will be supported... once we announce it. Probably starting version 1.256. In your case, please reach out to the support team, so they help you overcome your upgrade issue.

Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

Radoslaw_Szulgo — Fri, 09 Dec 2022 20:45:30 GMT

RHEL 8.7 announced in version 1.256:

https://www.dynatrace.com/support/help/whats-new/release-notes/managed/sprint-256

Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

roberto_ravo — Thu, 15 Dec 2022 11:26:58 GMT

Hello,

so the Dynatrace support to the RedHat 8.7 is "temporary"? Or from now on it will be supported by all future versions of Dynatrace?

Thank you
Roberto

Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

Radoslaw_Szulgo — Thu, 15 Dec 2022 13:38:48 GMT

It will be supported by the following 6 versions plus the support time (3 or 4 months depending on your Dynatrace ONE subscription).

see: https://www.dynatrace.com/support/help/shortlink/eos-announcements#future-dynatrace-managed-operating-systems-support-changes

Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

Suryanto_1 — Thu, 30 Nov 2023 03:22:53 GMT

We are on dynatrace managed. Is RHEL 8.5, 8.7 and 8.9 supported? If not it is in the pipeline?

Managed system requirements - Dynatrace Docs

Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

Mizső — Thu, 30 Nov 2023 12:46:41 GMT

Hi @Suryanto_1,

I do not think so. RHEL 8.5. 8.7 and 8. 9 are not LTS (long time spported by RHEL) versions.

Best regards,

Mizső

Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

Suryanto_1 — Thu, 30 Nov 2023 14:22:02 GMT

Hmm isnt the solution of this thread stated

Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

Radoslaw_Szulgo — Thu, 30 Nov 2023 14:23:32 GMT

RHEL 8.5 and 8.7 is no longer supported.

RHEL 8.9 will be supported starting 1.282 (to be released in January 2024)

Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

Suryanto_1 — Fri, 01 Dec 2023 07:48:34 GMT

Because of critical or high vulnerability customer may be force to move to RHEL 8.9

Assuming you have customer that are on Managed 1.272 or 1.274. How are they going to proceed?

Because our understanding is Dynatrace Mnaged upgrade is incremental.

You cant go direct to latest version. Whats the suggestion or advice?

Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

Radoslaw_Szulgo — Fri, 01 Dec 2023 09:07:03 GMT

Why are they forced to 8.9? 8.8 Also should receive all security fixes.

There's no way to workaround, they currently have to run all updates up to 1.282.

Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

Trigo_1337 — Wed, 04 Sep 2024 15:09:23 GMT

I think we would have to update manually as soon as 1.282 is available.
You can update a Dynatrace Cluster manually, see https://docs.dynatrace.com/managed/shortlink/managed-update#manual-update
By updating the nodes manually you can use a parameter to temporarily bypass the OS check ( --ignore-os-check on). Once the update to 1.280 is complete, you can switch to 1.282 and are back on a supported OS version. To be honest, I'm not really familiar with the license model, but we were told that for RHEL "Versionlock" to e.g. v8.8 you also need EUS support, but you need your own RHEL license.

This would be associated with additional costs on the customer side.

On the other hand, Dynatrace also needs time to test the redhat version extensively after release. At this point we find ourselves in a kind of dilemma that cannot be easily solved.

Re: Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

Suryanto_1 — Wed, 20 Dec 2023 01:25:15 GMT

If your seurity folks allows temporary waiver.

You can patch your RHEL without updating the Kernel related fixes or patches first.

Get your Dynatrace to the current latest version version 1.280.

Once the version 1.282 is out. Assuming Dynatrace already officially support RHEL 8.9

You can then upgrade both your Dynatrace and RHEL to their respective version in Jan.